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Shanghai, CN
City Hotel Shanghai
5-7 Shan Xi Road South
4 stars · Guest score 7.9/10
About this hotel
Convenient Location and Nearby Attractions City Hotel Shanghai is situated near major subway stations and popular shopping districts, offering guests easy access to the city's vibrant attractions. Modern Rooms and Amenities Guests can enjoy well-appointed rooms with contemporary decor, large windows, and essential amenities for a comfortable stay, including a minibar and flat-screen TV. Dining Options and Leisure Facilities With 7 dining outlets, a heated indoor pool, fitness center, sauna, and more, City Hotel Shanghai provides a diverse range of dining and leisure experiences for guests to indulge in during their stay. To book your stay and experience the best of Shanghai, reserve now at City Hotel Shanghai.
Facilities
- Parking
- Swimming pool
- Indoor pool
All 37 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- ATM/cash machine on site
- Fire extinguishers
- Smoke alarms
- CCTV in common areas
- 24-hour security
- Security alarm
Check-in & checkout
- Check-in
- 02:00 PM – 06:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Several reviews mention cleanliness issues, specifically in relation to the old rooms and some dirty spots.
- Service8.6
General sentiment indicates that the staff is friendly and helpful, positively mentioned in multiple reviews.
- Location8.6
Repeatedly praised for its excellent location near various attractions and amenities.
- Room Quality7.1
Many reviews note that the rooms are old and in need of renovation.
- Amenities8.1
Facilities like the pool and gym received positive comments, though some amenities may need updates.
- Value for Money8.1
Several reviews appreciated the value offered, despite some concerns about specific areas.
- Food and Beverage7.1
Feedback on breakfast varied, with specific complaints about limited options for non-Asian visitors.
- Overall Experience8.0
Overall experience reflects the average sentiment, balancing positive aspects with some negatives.
Guest reviews
The first advantage is the area where the hotel is located. It is an upscale and elegant area, and personally, I prefer it over the more crowded areas. Secondly, the appearance of the hotel entrance gives you the feeling that you are arriving at a truly luxurious and upscale hotel.
The first advantage is the area where the hotel is located. It is an upscale and elegant area, and personally, I prefer it over the more crowded areas. Secondly, the appearance of the hotel entrance gives you the feeling that you are arriving at a truly luxurious and upscale hotel.
One of the disadvantages is that the metro station is about a 15-minute walk from the hotel. Personally, I would have preferred a hotel located closer to a metro station. The rooms also need renovation. I believe that only the rooms on the upper floors have been renovated. I stayed in room 1005, and whenever the air conditioning was turned on, it produced a very unpleasant smell, which forced me to turn it off. The breakfast was not good and needs much more variety. The buffet was very limited and honestly did not justify the price paid. The seating areas in the reception lobby are also very limited, and more sofas and comfortable seating should be added. Finally, the elevator access system was not convenient. My children were staying on the upper floors, but I was unable to go up to visit them, and they were also unable to come down to my floor easily.
Good location in a lively and pleasant neighborhood and a 10-minute walk from the metros. Good breakfast. The restaurant on the ground floor is very good.
Good location in a lively and pleasant neighborhood and a 10-minute walk from the metros. Good breakfast. The restaurant on the ground floor is very good.
The carpets need to be changed as there are many stains. Lack of explanations in English and signage to find the restaurants and the pool. No possibility to sit around the pool. The laundry service is very expensive; washing a t-shirt costs 5 euros! Staff not very welcoming.
Hotel rooms
Hotel rooms
The breakfast could be upgraded
Comfortable hotel, located about a 15-minute walk from several metro lines and from there a few stops from the main tourist attractions. Very extensive breakfast with multiple options both Chinese and Western style.
Comfortable hotel, located about a 15-minute walk from several metro lines and from there a few stops from the main tourist attractions. Very extensive breakfast with multiple options both Chinese and Western style.
Nothing remarkable. The workers did not speak much English, but it was not a problem.
Good location.
Good location.
Facilities were dated. In need of a facelift.
Good breakfast and loved the location.
Good breakfast and loved the location.