Puerto Vallarta Location
Nestled in a vibrant neighborhood, the hotel offers easy access to local attractions and the lively Puerto Vallarta atmosphere.
1 / 156
Puerto Vallarta, MX
Costa Sur All Inclusive Resort
Carretera a Barra de Navidad km 4.5
4 stars · Guest score 8.6/10
About this hotel
Luxurious All-Suite Hotel in Puerto Vallarta Private Ocean Lagoon and Outdoor Pools: Enjoy the exclusive private ocean lagoon and relax in one of the two outdoor swimming pools at Costa Sur Resort & Spa. Fitness Center and Spa Services: Stay active and pamper yourself with the fitness center and spa services available on-site, ensuring a rejuvenating stay. Delicious Dining Options: Indulge in Mediterranean and international cuisine at the Sunset Terrace and La Cascada Restaurant, and unwind with a refreshing drink at the Barefoot Bar. Book your stay at Costa Sur Resort & Spa now for an unforgettable experience in Puerto Vallarta, Mexico!
Highlights
Guest Comfort & Service
Enjoy personalized service, luxurious suites, and amenities designed to make your stay relaxing and memorable.
Unique Amenities & Dining
Experience a private ocean lagoon, outdoor pools, and dine on Mediterranean and international cuisine at on-site restaurants.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Street parking
- Heated pool
All 94 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Hiking
- Lift / Elevator
- Luggage storage
- Fishing
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Car hire
- Canoeing
- Diving
- Massage services
- Snorkelling
- Spa/wellness center
- Table tennis
- Currency exchange
- Solarium
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- ATM/cash machine on site
- Water sport facilities on site
- Private beach area
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Yoga classes
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Broadcast Live sport events
- Happy hour
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Rooms are described as needing significant maintenance and cleanliness issues were noted.
- Service9.5
Staff was described as helpful and friendly, providing good service at various points.
- Location9.0
The location was praised for convenience to town and a great ocean view.
- Room Quality8.0
Rooms in the south tower were mentioned as needing overhauls and being dated.
- Amenities9.0
The resort environment and activities were mentioned positively.
- Value for Money8.4
Concerns were raised about receiving good value for the price paid.
- Food and Beverage8.0
Food quality received multiple negative comments, with drinks described as mediocre.
- Overall Experience9.0
Guests had positive feelings despite some criticisms, indicating a generally enjoyable stay.
Guest reviews
There is no surveillance. No security cameras. People tried to enter the room across from ours; if it weren't for my husband who heard it. God knows. Secure your doors, vents, and whatever is needed. Be safe🙏🏼 room 2 xty I
There is no surveillance. No security cameras. People tried to enter the room across from ours; if it weren't for my husband who heard it. God knows. Secure your doors, vents, and whatever is needed. Be safe🙏🏼 room 2 xty I
The beach, the bed, and the view were some of the things I enjoyed the most. The beach being like a pool is perfect. The bed is very comfortable with equally comfortable pillows, excellent. Waking up to see the bay is luxurious, definitely worth coming to this hotel.
The beach, the bed, and the view were some of the things I enjoyed the most. The beach being like a pool is perfect. The bed is very comfortable with equally comfortable pillows, excellent. Waking up to see the bay is luxurious, definitely worth coming to this hotel.
I didn't like that the hotel seemed a bit neglected, giving the impression that they don't provide good maintenance or don't want to invest in it 🤷 but still, I will return to this hotel with my son.
The location was everything, the view breathtaking! The staff 10/10!
The location was everything, the view breathtaking! The staff 10/10!
It’s a little outdated, the food offered was very simple, and not many options. Also, I thought I paid for all-inclusive through Booking, but when I arrived, there was a $168 charge per day for all-inclusive.
The staff service
The staff service
The elevators are very slow and small.
It has its beach, and the sea was calm
It has its beach, and the sea was calm
Regular food service, it takes a long time to assign a table, there is little variety, the food runs out quickly, and it takes a long time to refill the food containers
Only the beach
Only the beach
The food is terrible, the water to drink at the bar is not suitable, it is contaminated. I brought it for analysis and it is very bad, we got sick because of the water quality at the bar, which was tap water. We still haven't recovered from the stomach issues