San Francisco, US

Hotel Nikko San Francisco

222 Mason Street

5 stars · Guest score 8.8/10

About this hotel

Luxurious Accommodations with Stunning City Views Experience the epitome of luxury at Hotel Nikko San Francisco, ideally situated in the heart of the city. Indulge in breathtaking city views from every room, each equipped with modern amenities for your comfort. Unwind on the terrace or sip on cocktails at the stylish bar, perfect for relaxation. Exquisite Dining Options Savor a culinary journey at our on-site restaurant offering a delectable fusion of American and Japanese cuisine. With special dietary options available upon request, our diverse menu caters to every palate. Exceptional Multilingual Service Feel at ease with our multilingual staff fluent in German, English, Spanish, and French, available 24/7 at the front desk to cater to your every need. Their dedication ensures a seamless and enjoyable stay for all guests. Book now to elevate your San Francisco experience at Hotel Nikko San Francisco.

Highlights

Prime Downtown Location

Situated in the heart of San Francisco, close to top attractions and vibrant neighborhoods for an immersive city experience.

Exceptional Guest Service

Multilingual staff available 24/7 ensure a seamless, comfortable stay with personalized attention.

Unique Dining & Amenities

Enjoy on-site fusion cuisine and stunning city views from every room, with stylish terraces and a sophisticated bar.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Heated pool
  • Indoor pool
  • Pet bowls
All 48 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Barber/beauty shop
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Concierge service
  • Special diet menus - on request
  • ATM/cash machine on site
  • Evening entertainment
  • Entertainment staff
  • Paid WiFi
  • Outdoor furniture
  • Outdoor fireplace
  • Shallow end
  • Steam room
  • Invoice provided
  • 24-hour security
  • Live music/performance

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

What's nearby

  • Alcatraz Island4.4 km
  • Golden Gate Bridge7.0 km
  • Union Square0.2 km
  • Chinatown (Grant Avenue / Stockton Street area)0.7 km
  • San Francisco Museum of Modern Art (SFMOMA)0.8 km
  • Ferry Building Marketplace1.7 km
  • Fisherman's Wharf / Pier 392.4 km
  • Powell Street BART / Muni Station0.4 km
  • Coit Tower1.6 km
  • San Francisco International Airport (SFO)19 km

Accessibility

37.43 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Accessible lifts
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.8

    The hotel is described as very clean, aligning with expectations for its tier.

  • Service9.3

    Staff very friendly and helpful, precise service feedback indicates a strong performance.

  • Location9.3

    Located close to Union Square and public transportation, making it highly desirable.

  • Room Quality8.8

    Rooms described as well-appointed, comfortable, and beautiful.

  • Amenities8.3

    Some amenities not available such as the pool, which negatively impacted the experience.

  • Value for Money8.8

    Rates appeared misleading due to extra charges, affecting perceived value.

  • Food and Beverage8.3

    In-room wine was not satisfactory, but lounge offerings were well-received.

  • Overall Experience8.8

    Despite some issues, overall stay was pleasant with a willingness to return.

Guest reviews

Very friendly staff from check in, valet parking, room delivery of luggage and pick up on departure. Pool/spa/sauna excellent. Room was a jr suite and was fantastic! We splurged and enjoyed the view and comfort of the room bed and pillows! Bathroom was so nice. 23rd floor lounge was nice for a great breakfast and afternoon snacks. Location was great. Not far from cable cars which were fun and dropped off near high end shopping. Waymo was a fun experience for traveling to the wharf, Coit Tower and dinner.

Very friendly staff from check in, valet parking, room delivery of luggage and pick up on departure. Pool/spa/sauna excellent. Room was a jr suite and was fantastic! We splurged and enjoyed the view and comfort of the room bed and pillows! Bathroom was so nice. 23rd floor lounge was nice for a great breakfast and afternoon snacks. Location was great. Not far from cable cars which were fun and dropped off near high end shopping. Waymo was a fun experience for traveling to the wharf, Coit Tower and dinner.

Nothing to complain about.

judy · 10/10

Both the front desk & breakfast room staff were very helpful. Room were spacious and clean.

Both the front desk & breakfast room staff were very helpful. Room were spacious and clean.

Sandhya · 8/10
Thomas · 9/10

Close to Union Square, within walking distance to the BART station. The room is clean. The bathroom is spacious. Japanese food is available at the breakfast buffet.

Close to Union Square, within walking distance to the BART station. The room is clean. The bathroom is spacious. Japanese food is available at the breakfast buffet.

There is none. However, many shops in downtown San Francisco are closed, which is completely different from before the pandemic. On the Fisherman's Wharf side, shops, supermarkets, and drugstores are open. When looking for a Walgreens on Market Street to buy souvenirs, it was no longer there 😭

Tsuyoshi · 9/10
Tsuyoshi · 9/10

Very nice rooms and an excellent breakfast! The fitness room is also very appealing.

Very nice rooms and an excellent breakfast! The fitness room is also very appealing.

As in most hotels in the USA, very cold

Peter · 10/10
Maria · 10/10

I really liked the hotel, everything was very clean and of high quality. The location is very good. We enjoyed the pool and its surroundings. The staff's attention was very good.

I really liked the hotel, everything was very clean and of high quality. The location is very good. We enjoyed the pool and its surroundings. The staff's attention was very good.

The room has no natural ventilation and does not allow for airing. The room size is small.

José Zorzano · 9/10