Well Placed
Set in Auckland, within easy reach of the area’s main sights and transport links.
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Auckland, NZ
Mövenpick Hotel Auckland
8 Customs Street
5 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodations and Amenities Situated in Auckland's vibrant waterfront district, Mövenpick Hotel Auckland offers 207 elegantly refurbished guest rooms and suites. Enjoy Smart TV's, manuka honey toiletries, and complimentary WiFi during your stay. Relaxation and Recreation Unwind with a morning yoga class in the Wellness Room or immerse yourself in a good book in the beautifully decorated library. The hotel also features a modern business center and an urban alfresco event space, The Deck, for gatherings. Exquisite Dining Experience Indulge in international cuisine and stunning city views at Vue Restaurant, open for breakfast and dinner. For a more casual setting, Attica Bar offers a variety of beverages until late. With 24-hour reception, Mövenpick Hotel Auckland ensures a seamless stay. Book now to experience luxury and convenience at Mövenpick Hotel Auckland!
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Valet parking
- Parking garage
All 65 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Kid-friendly buffet
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Yoga classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Several mentions of outdated facilities and issues with room maintenance.
- Service9.2
Consistently positive feedback regarding staff friendliness and service quality.
- Location9.7
Repeated praises for the hotel's prime location near attractions and transport.
- Room Quality7.7
Some reviews indicated rooms were just okay or facilities felt dated.
- Amenities8.7
Good amenities mentioned, though some guests felt more could be offered.
- Value for Money8.7
Overall acceptable value for a centrally located hotel.
- Food and Beverage8.2
Mixed reviews on food with highlights on breakfast but some inconsistency reported.
- Overall Experience8.8
Despite some issues, the general sentiment remains positive with many expressing willingness to return.
Guest reviews
Staff were amazing, superb location, comfy bed.
Staff were amazing, superb location, comfy bed.
There was a of noise overnight from outside - road works and extremely loud music, even 7 floors up. Not the fault of the hotel, but it was disruptive.
Location
Location
Not enough car parking
Great location. Friendly staff. Clean, quiet room
Great location. Friendly staff. Clean, quiet room
Location
Location
Nothing
Great location and nice clean comfortable room
Great location and nice clean comfortable room
Gym room was very small and very minimal equipment