Prime Location Near Attractions
Just a 3-minute walk from Munich's main shopping district and close to Oktoberfest grounds, the hotel offers easy access to city sights and experiences.
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Munich, DE
Sure Hotel by Best Western Muenchen Hauptbahnhof
Arnulfstr. 12
3 stars · Guest score 7.3/10
About this hotel
Convenient Location and Transportation Directly opposite Munich Central Station, the Sure Hotel by Best Western München Hauptbahnhof offers easy access to tram, train, and tourist bus connections, making it a perfect choice for travelers looking for convenience. Comfortable Accommodation and Dining The hotel provides quiet rooms with a simple, comfortable design, cable TV, and private bathrooms. Guests can start their day with a freshly prepared breakfast buffet and enjoy meals in the bright restaurant with ceiling-high windows. Proximity to Attractions and Services Located just a 3-minute walk from Munich's main shopping district and a short stroll to the Theresienwiesen Oktoberfest grounds, guests can easily explore the city. The 24-hour reception is always ready to assist, offering packed lunches for day trips and ensuring a pleasant stay in Munich. Book your stay at Sure Hotel by Best Western Muenchen Hauptbahnhof for a convenient and comfortable experience in Munich.
Highlights
Comfortable Guest Experience
Enjoy quiet, well-designed rooms with cable TV and private bathrooms, complemented by 24-hour reception and helpful staff for a seamless stay.
Dining and Convenience
Start your day with a fresh breakfast buffet and dine in a bright restaurant with ceiling-high windows, all within a conveniently located hotel.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Non-smoking throughout
- Daily housekeeping
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Comments about room cleanliness show some concerns, with mentions of mold and dated rooms.
- Service8.0
General sentiment indicates that service is satisfactory and standard for this hotel tier.
- Location9.0
Multiple reviews highlight the hotel's great location near the central train station.
- Room Quality6.5
Negative comments about noise, size, and outdated conditions of the rooms.
- Amenities7.0
Facilities received mixed reviews, with some stating they're not great.
- Value for Money7.5
Value assessed as reasonable given location, though some consider it expensive for what it offers.
- Food and Beverage7.0
Breakfast was generally praised, but some wanted more variety.
- Overall Experience7.0
Overall sentiment is mixed; suitable for short stays but with notable drawbacks.
Guest reviews
response to questions to the staff was always good.
response to questions to the staff was always good.
a chair with a backrest in the room
Unfortunately, this hotel really didn’t live up to my expectations. I assumed that a hotel under the well-known Best Western brand would be of a decent standard, but sadly, that wasn’t the case. For the price, the room is definitely overpriced. It was very small, and the bed was extremely uncomfortable. The mattress was worn out and badly sagging, which made it really difficult to get a good night’s sleep. Since the hotel is located near the train station, there was also quite a lot of noise from outside during the night. The hotel itself looks old, dirty, and generally poorly maintained. Overall, I was very disappointed with my stay and definitely wouldn’t recommend this hotel.
Location. Cleanliness. Welcome. Comfort
Location. Cleanliness. Welcome. Comfort
everything as expected - reception staff were very good
everything as expected - reception staff were very good
Outside noise early morning, not the fault of the hotel just loud ignorant people at 05.00am
Staff were great. Location great.
Staff were great. Location great.
Rooms facing the street/ train station were way too loud all night, these rooms are definitely not recommended