Houston, US

Red Roof Inn PLUS & Suites Houston - IAH Airport SW

502 N Sam Houston Pkwy E

3 stars · Guest score 6.7/10

About this hotel

Convenient Location Modern Amenities Complimentary Services Book your stay at Red Roof Inn PLUS & Suites Houston - IAH Airport SW and enjoy a comfortable and hassle-free experience. Just a short distance from popular attractions and offering convenient amenities such as indoor and outdoor pools, free WiFi, and complimentary parking, this 3-star hotel is the perfect choice for your visit to Houston. Explore the city with ease and then relax in the comfort of your air-conditioned room with a flat-screen TV. Don't miss out on this fantastic opportunity to make your trip memorable - reserve your room today!

Highlights

Nearby Attractions & Vibe

Conveniently located near Houston sights and amenities, with easy access for airport travelers and exploring the area.

Service & Comfort

Friendly front desk service and comfortable rooms designed for a hassle-free stay, with essential conveniences for relax and recharge.

Distinctive Amenities

Indoor and outdoor pools and free parking enhance your stay, along with in-room amenities like mini-fridge and coffee/tea options.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Indoor pool
  • Fence around pool
All 36 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Heating
  • Pets allowed
  • Laundry
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Wheelchair accessible
  • Vending machine - drinks
  • Vending machine - snacks
  • Sun loungers or beach chairs
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness3.0

    Multiple guests reported serious cleanliness problems: dirty/sticky floors, stained sheets, mold in tub area, roaches and even found pubic hair. Several accounts led guests to refuse to stay.

  • Service6.5

    Mixed reports: several strong complaints about unhelpful or unfriendly front desk, booking/check-in conflicts and poor responsiveness, but a few guests noted welcoming or accommodating staff and repeat stays.

  • Location9.2

    Consistently praised for convenience (close to airport) and general location; guests repeatedly cited good access and parking availability.

  • Room Quality4.0

    Rooms described as aged or in disrepair: old fixtures, broken bathroom key, hard beds, sticky/unclean floors and visible stains — several guests reported unacceptable room conditions.

  • Amenities8.7

    Pool was frequently praised and is a clear positive; however the property lacks breakfast service and shuttle options for some guests and coffee was criticized.

  • Value for Money9.0

    Many guests highlighted good prices and value for money (good for budget travelers), with a few explicitly saying they'd return for the price despite shortcomings.

  • Food and Beverage4.9

    Several guests noted there is no breakfast service and coffee was reported as poor; limited F&B offerings lowered this score.

  • Overall Experience8.3

    Overall impressions are mixed: strong negatives tied to cleanliness and some service failures, but high marks for location, pool and value lead many guests to view the stay as acceptable or worth repeating.