Houston, US

Red Roof Inn PLUS & Suites Houston - IAH Airport SW

502 N Sam Houston Pkwy E

3 stars · Guest score 6.7/10

About this hotel

Convenient Location Modern Amenities Complimentary Services Book your stay at Red Roof Inn PLUS & Suites Houston - IAH Airport SW and enjoy a comfortable and hassle-free experience. Just a short distance from popular attractions and offering convenient amenities such as indoor and outdoor pools, free WiFi, and complimentary parking, this 3-star hotel is the perfect choice for your visit to Houston. Explore the city with ease and then relax in the comfort of your air-conditioned room with a flat-screen TV. Don't miss out on this fantastic opportunity to make your trip memorable - reserve your room today!

Highlights

Convenient Location

Located near popular attractions, making it easy to explore Houston and enjoy the vibrant neighborhood vibe.

Guest Comfort

Enjoy modern amenities and attentive service to ensure a comfortable and hassle-free stay.

Relaxing Amenities

Take advantage of indoor and outdoor pools, free WiFi, and complimentary parking for a convenient visit.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Indoor pool
  • Fence around pool
All 36 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Heating
  • Pets allowed
  • Laundry
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Wheelchair accessible
  • Vending machine - drinks
  • Vending machine - snacks
  • Sun loungers or beach chairs
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness3.0

    Multiple guests reported serious cleanliness problems: dirty/sticky floors, stained sheets, mold in tub area, roaches and even found pubic hair. Several accounts led guests to refuse to stay.

  • Service6.5

    Mixed reports: several strong complaints about unhelpful or unfriendly front desk, booking/check-in conflicts and poor responsiveness, but a few guests noted welcoming or accommodating staff and repeat stays.

  • Location9.2

    Consistently praised for convenience (close to airport) and general location; guests repeatedly cited good access and parking availability.

  • Room Quality4.0

    Rooms described as aged or in disrepair: old fixtures, broken bathroom key, hard beds, sticky/unclean floors and visible stains — several guests reported unacceptable room conditions.

  • Amenities8.7

    Pool was frequently praised and is a clear positive; however the property lacks breakfast service and shuttle options for some guests and coffee was criticized.

  • Value for Money9.0

    Many guests highlighted good prices and value for money (good for budget travelers), with a few explicitly saying they'd return for the price despite shortcomings.

  • Food and Beverage4.9

    Several guests noted there is no breakfast service and coffee was reported as poor; limited F&B offerings lowered this score.

  • Overall Experience8.3

    Overall impressions are mixed: strong negatives tied to cleanliness and some service failures, but high marks for location, pool and value lead many guests to view the stay as acceptable or worth repeating.

Guest reviews

Not terrible at all

Not terrible at all

Dirty bad service, cockroaches and insects in the rooms, Horrible place, I would never visit it again

Lima · 1/10
Humberto · 10/10
Angel · 8/10

Absolutely no breakfast, only a 3oz cup for coffee. No access to pools.

Charity · 6/10
Carvajal · 10/10
Isidra · 6/10
Abbey · 6/10
Mckinney · 10/10