Puerto Princesa City, PH

Balai Princesa

Socrates Rd

4 stars · Guest score 8.7/10

About this hotel

Welcome to Balai Princesa! Convenient Location: Located near City Coliseum in Puerto Princesa City, our hotel is the perfect base for exploring the area. Luxurious Amenities: Enjoy our free WiFi, lush garden, fully equipped private bathrooms with bidet and free toiletries, as well as access to our hot tub and sauna. Explore Nearby Attractions: With Honda Bay just 7 km away, you can easily visit this popular destination during your stay. Book your stay at Balai Princesa now and experience a blend of comfort and convenience!

Highlights

Prime Location Near Honda Bay

Situated close to City Coliseum and just 7 km from Honda Bay, our hotel offers easy access to popular attractions and local neighborhoods.

Comfort & Service Excellence

Enjoy free WiFi, lush gardens, and fully equipped bathrooms with bidet and toiletries, ensuring a relaxing and comfortable stay.

Relaxing Amenities & Facilities

Unwind in our hot tub and sauna, and experience a peaceful retreat with our inviting garden and modern amenities.

Facilities

  • Parking
  • Free Parking
  • Private parking
All 41 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Family rooms
  • Garden
  • Laundry
  • Airport shuttle
  • Tour desk
  • Hot tub/Jacuzzi
  • Sauna
  • Massage services
  • Spa/wellness center
  • Designated smoking area
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Airport shuttle (free)
  • Outdoor furniture
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
01:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.5

    Multiple guests describe the property and rooms as clean and well maintained; even basement rooms are noted as well conditioned.

  • Service9.9

    Consistently praised staff — described as awesome, very helpful and friendly; many reviews highlight excellent assistance and hospitality.

  • Location9.1

    Good for airport proximity and tuk-tuk access to centre, but some guests note it isn't walkable to attractions and one review calls the position poor.

  • Room Quality7.3

    Multiple complaints about noisy/clunky air-conditioning, some rooms in basement with no windows, dark rooms, old beds and occasional drainage issues in showers.

  • Amenities7.2

    Spa/sauna described as unpleasant by some, pool and parking noted as needing upgrades, occasional lack of TV in rooms and temperamental Wi‑Fi reported.

  • Value for Money7.0

    Mixed to negative — several guests felt the hotel was overpriced for what was offered, with at least one explicit complaint about higher-than-booking rates and poor value.

  • Food and Beverage9.8

    Breakfast is frequently described as good/generous by many guests, though a few report poor breakfast or limited menu items; overall food impressions skew positive.

  • Overall Experience9.8

    Overall impressions are positive due to atmosphere and exceptionally helpful staff despite specific issues (noise, basement rooms, some amenities). Many would recommend or return.