San Francisco, US

San Francisco Marriott Marquis Union Square

780 Mission Street

4 stars · Guest score 8.4/10

About this hotel

Luxurious Accommodations : Experience luxury at its finest at San Francisco Marriott Marquis, located next to the Moscone Convention Center. The stylish interior of our rooms, equipped with flat-screen TVs, air-conditioning, and city views, ensures a comfortable and upscale stay. Convenient Facilities : Stay on top of your fitness routine at our on-site fitness center. Whether you're in town for business at the convention center or exploring nearby attractions like the San Francisco Museum of Modern Art and Union Square, our hotel offers the perfect location for all your needs. Delicious Dining Options : Start your day right with a visit to B55 Craft House and Kitchen for a delicious breakfast. With convenient facilities, luxurious accommodations, and delectable dining options, San Francisco Marriott Marquis is your ideal choice for a memorable stay in the heart of downtown San Francisco.

Highlights

Prime Downtown Location

Situated next to the Moscone Convention Center, close to San Francisco Museum of Modern Art and Union Square, offering easy access to top attractions.

Exceptional Guest Comfort

Enjoy stylish, comfortable rooms with flat-screen TVs, air-conditioning, and city views, complemented by on-site fitness facilities for your convenience.

Distinctive Dining & Amenities

Start your day at B55 Craft House and Kitchen with a delicious breakfast, and experience luxurious accommodations and modern amenities.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Parking garage
All 57 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • Kid meals
  • Snack bar
  • Electric vehicle charging station
  • Paid WiFi
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Breakfast takeaway containers

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
11:00 AM

What's nearby

  • Alcatraz Island (Alcatraz Cruises)3.4 km
  • Golden Gate Bridge6.8 km
  • Union Square (shopping & plaza)0.3 km
  • San Francisco Museum of Modern Art (SFMOMA)0.5 km
  • Chinatown (Grant Avenue / Stockton Street)0.6 km
  • Ferry Building Marketplace1.2 km
  • Fisherman's Wharf / Pier 392.8 km
  • San Francisco International Airport (SFO)19 km
  • Powell Street BART / Muni Station0.4 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.6

    Room cleanliness was questioned due to trash being full upon arrival and other reports of dirty rooms.

  • Service8.1

    Service quality was inconsistent, with reports of rude staff and extremely poor customer service during emergencies.

  • Location9.6

    Location is highly praised, being central and well-situated.

  • Room Quality8.6

    Rooms were described as fine, though some minor comments were made about layout.

  • Amenities9.6

    Amenities like the fitness center exceed expectations. Some minor amenities could have been better.

  • Value for Money7.6

    Considered pricey by some guests relative to service and cleanliness.

  • Food and Beverage8.6

    Breakfast options were appreciated although additional costs were involved.

  • Overall Experience8.6

    Mixed experiences with significant positive aspects but also notable disappointments.

Guest reviews

Alfonso from the main lobby upgraded us for our wedding weekend and were so grateful that he did something so special for us. Thank you Alfonso!!

Alfonso from the main lobby upgraded us for our wedding weekend and were so grateful that he did something so special for us. Thank you Alfonso!!

n/a

Jose · 10/10

Rooms were nice kinda pricey but breakfast was included and it was a great food. staff not so much ive been trying to get a hold of someone for a week because i was booked twice by accident i called the day of check n and also cancelled on my end and sent a email to staff the day I mistakenly double booked i was reassured by manager they would wave the fee. But i was still charged a portion of the price 2 room are still shown on my account under active. 1 allows me to request a invoice and the other one does not so i dont know how what exactly i was charged for i just see it on my account. Basically they are not very great on customer service and customer satisfaction

Rooms were nice kinda pricey but breakfast was included and it was a great food. staff not so much ive been trying to get a hold of someone for a week because i was booked twice by accident i called the day of check n and also cancelled on my end and sent a email to staff the day I mistakenly double booked i was reassured by manager they would wave the fee. But i was still charged a portion of the price 2 room are still shown on my account under active. 1 allows me to request a invoice and the other one does not so i dont know how what exactly i was charged for i just see it on my account. Basically they are not very great on customer service and customer satisfaction

Amada · 8/10
Jose · 10/10

Awesome gym, brilliant club named the View at 39th floor

Awesome gym, brilliant club named the View at 39th floor

Wi-Fi on payment

Giuseppe Antonio · 10/10

Size of the room

Size of the room

See the ugly buildings around

Mariposa · 9/10

A lovely hotel but a lot to pay considering there was no breakfast or pool etc.

A lovely hotel but a lot to pay considering there was no breakfast or pool etc.

More facilities or slightly cheaper.

Johnson · 8/10

Clean.

Clean.

Yana · 2/10

The location is very good and the breakfast was very good too. They provided two twin/queen beds.

The location is very good and the breakfast was very good too. They provided two twin/queen beds.

The hotel is very big and every evening, I would see big queues at all the check-in desks? On our check-in day, not even all the desks were manned. The hotel should fix this, it was very very disappointing. Very dirty and dusty closet, mini fridge also dirty with food from previous stays. Even the coffee maker was so dirty that I could not make early morning coffee in the room and had to buy at the pantry. I don't know why these things cannot be taken care of by the Hotel management.

Vedang · 5/10