Convenient Location
Just a 30-minute walk to the Old Town and close to the airport, the hotel offers easy access to Kraków's historic sites and transportation links.
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Kraków, PL
Novotel Kraków City West
Armii Krajowej 11
4 stars · Guest score 8.7/10
About this hotel
Spacious Rooms with Modern Amenities Novotel Kraków City West offers spacious, air-conditioned rooms with free internet access. Each room is elegantly furnished in warm colors and includes a work area, electric kettle, safe, and fridge. Delicious Dining Options Guests can start their day with a rich breakfast buffet and enjoy Polish and international dishes at the hotel's restaurant. The Novo2 Lounge Bar offers a trendy atmosphere with live music for a relaxing evening. Convenient Location Conveniently located just a 15-minute drive from Kraków-Balice airport and a short 30-minute walk to the Old Town, Novotel Kraków City West provides easy access to both the airport and the city's historic center. Experience comfort and convenience at Novotel Kraków City West - book your stay now!
Highlights
Comfortable Stay
Enjoy spacious, modern rooms with free internet, a work area, and thoughtful amenities designed for your comfort and convenience.
Dining & Atmosphere
Start your day with a rich breakfast buffet and unwind at the Novo2 Lounge Bar with live music and a trendy atmosphere.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Indoor pool
- Pet bowls
All 84 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Packed lunches
- Games room
- Table tennis
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Indoor play area
- Kid-friendly buffet
- Kids' club
- Outdoor furniture
- Picnic area
- Wine/champagne
- Airport drop off
- Fruits
- Badminton equipment
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Several guests mentioned issues with heating and cold temperatures in rooms.
- Service9.2
Positive mentions of staff attitude and responsiveness.
- Location8.9
Positive feedback on convenient location near the city center.
- Room Quality8.2
Mixed reviews about room temperature and furnishings.
- Amenities8.7
Good comments on pools and kids' areas but issues with sauna timing.
- Value for Money8.5
Concerns over high parking fees and limited dinner options.
- Food and Beverage8.8
Breakfast enjoyed by many, but dinner variety was limited.
- Overall Experience9.0
Overall stay described positively despite some issues.
Guest reviews
Just a large room
Just a large room
Bad air conditioning, they charge for the air conditioning but the air conditioning is bad, I do not recommend it if you want good air conditioning
I was received like a V.I.P for the second time.
I was received like a V.I.P for the second time.
It's a pity that there is no garden, everything else is great.
Komuna ...
Very clean, very comfortable beds, very good breakfast and a good location
Very clean, very comfortable beds, very good breakfast and a good location
The dinner was tasty
The dinner was tasty
Clean rooms, old towels and a smell in the rooms