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Madrid, ES

Novotel Madrid Center

O'donnell 53

4 stars · Guest score 8.7/10

About this hotel

Modern Rooms with High-Tech Amenities Experience luxury and comfort at Novotel Madrid Center with modern rooms equipped with flat-screen TVs, safes, and stylish bathrooms. Upgrade to superior or executive rooms for a Nespresso® coffee machine and extra perks. Cutting-Edge Conference Facilities Impress your colleagues and clients with our 20 state-of-the-art conference rooms featuring the latest technology. Access Mac® computers and stay updated with our press reader service for a productive stay. Gastronomic Delights at Eat Bar Indulge in a culinary journey at Eat Bar, our restaurant serving traditional dishes in a contemporary setting. Watch your favorite sports on the video wall while enjoying delicious meals. Book your stay at Novotel Madrid Center now for a memorable experience in the heart of Madrid!

Facilities

Parking
Swimming pool
Outdoor pool
Accessible parking
Parking garage
Outdoor pool - seasonal
Pool with view
Pool bar
Rooftop pool
Fence around pool

All 89 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Children's playground
Dry cleaning
Breakfast in the room
Packed lunches
Solarium
Non-smoking throughout
Sun terrace
Daily housekeeping
Shared lounge/TV area
Board games/puzzles
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Electric vehicle charging station
Vending machine - drinks
Toilet with grab rails
Indoor play area
Vending machine - snacks
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Shallow end
Visual aids: Braille
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Broadcast Live sport events

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

What's nearby

Museo Nacional del Prado1.6 km
Puerta del Sol2.6 km
Palacio Real (Royal Palace of Madrid)3.5 km
Museo Nacional Centro de Arte Reina Sofía1.0 km
Madrid Atocha (Estación de Atocha)1.2 km
Parque del Retiro1.5 km
Adolfo Suárez Madrid–Barajas Airport (MAD)13 km
Puerta de Alcalá1.6 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.7
Some reviews mention dirty sheets and an unclean fridge, impacting the overall rating.
Service9.6
Most reviews highlight friendly staff and good service experience despite some issues.
Location9.7
Many reviews praise the excellent location near the Metro and events.
Room Quality8.1
The room's cleanliness was questioned, and issues were reported related to outdated bathrooms.
Amenities9.2
The hotel offers good amenities including 24-hour restaurant service.
Value for Money7.6
Some guests felt the hotel was overpriced for what it offered.
Food and Beverage8.7
Guests enjoyed the breakfast options, but it could get busy during peak hours.
Overall Experience9.1
Positive experiences noted overall, despite some negative aspects.