Madrid, ES

Novotel Madrid Center

O'donnell 53

4 stars · Guest score 8.7/10

About this hotel

Modern Rooms with High-Tech Amenities Experience luxury and comfort at Novotel Madrid Center with modern rooms equipped with flat-screen TVs, safes, and stylish bathrooms. Upgrade to superior or executive rooms for a Nespresso® coffee machine and extra perks. Cutting-Edge Conference Facilities Impress your colleagues and clients with our 20 state-of-the-art conference rooms featuring the latest technology. Access Mac® computers and stay updated with our press reader service for a productive stay. Gastronomic Delights at Eat Bar Indulge in a culinary journey at Eat Bar, our restaurant serving traditional dishes in a contemporary setting. Watch your favorite sports on the video wall while enjoying delicious meals. Book your stay at Novotel Madrid Center now for a memorable experience in the heart of Madrid!

Highlights

Nearby Attractions

Within easy reach of Reina Sofía, Prado, and Puerta del Sol, the hotel places you in Madrid’s cultural heart with short walks and short drives to iconic sights.

Service & Comfort

Warm, attentive staff and thoughtful touches ensure a smooth stay, supported by modern rooms and reliable WiFi for a comfortable visit.

Dining & Facilities

Eat Bar offers contemporary takes on traditional dishes, while modern rooms feature amenities like flat-screen TVs and safes for a relaxing stay.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Outdoor pool - seasonal
  • Pool with view
  • Pool bar
  • Rooftop pool
  • Fence around pool
All 89 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Children's playground
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Solarium
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Shared lounge/TV area
  • Board games/puzzles
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Electric vehicle charging station
  • Vending machine - drinks
  • Toilet with grab rails
  • Indoor play area
  • Vending machine - snacks
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Shallow end
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Key card access
  • Broadcast Live sport events

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

What's nearby

  • Museo Nacional del Prado1.6 km
  • Puerta del Sol2.6 km
  • Palacio Real (Royal Palace of Madrid)3.5 km
  • Museo Nacional Centro de Arte Reina Sofía1.0 km
  • Madrid Atocha (Estación de Atocha)1.2 km
  • Parque del Retiro1.5 km
  • Adolfo Suárez Madrid–Barajas Airport (MAD)13 km
  • Puerta de Alcalá1.6 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Some reviews mention dirty sheets and an unclean fridge, impacting the overall rating.

  • Service9.6

    Most reviews highlight friendly staff and good service experience despite some issues.

  • Location9.7

    Many reviews praise the excellent location near the Metro and events.

  • Room Quality8.1

    The room's cleanliness was questioned, and issues were reported related to outdated bathrooms.

  • Amenities9.2

    The hotel offers good amenities including 24-hour restaurant service.

  • Value for Money7.6

    Some guests felt the hotel was overpriced for what it offered.

  • Food and Beverage8.7

    Guests enjoyed the breakfast options, but it could get busy during peak hours.

  • Overall Experience9.1

    Positive experiences noted overall, despite some negative aspects.