Key West Location
Enjoy easy access to local attractions and the vibrant neighborhood vibe right from the hotel’s doorstep.
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Key West, US
Pier House Resort & Spa
1 Duval St
4 stars · Guest score 9/10
About this hotel
Luxurious Spa Indulge in massages, facials, and body treatments at our full-service spa for the ultimate relaxation experience. Recreational Amenities Unwind at our private beach, health club, and outdoor pool, then enjoy a refreshing drink at the beach bar or one of our two bars/lounges. Convenience and Comfort Take advantage of amenities such as a restaurant, room service, and a business center, all while staying in beautifully decorated guestrooms. Book your stay at Pier House Resort & Spa and experience the perfect blend of luxury and relaxation in Key West!
Highlights
Guest-Centered Service
Experience personalized service and comfortable accommodations designed for ultimate relaxation.
Unique Amenities and Dining
Relax at the private beach, indulge in spa treatments, and dine at our on-site restaurant and bars.
Facilities
- Pool umbrellas
- Wheelchair accessible parking
- Self parking (surcharge)
- Pool sun loungers
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Pool hoist on site
- Fence around pool
All 61 facilities
- Elevator
- Fitness facilities
- Conference space
- Golfing nearby
- Bicycle rentals nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Rafting nearby
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- On private beach
- Parasailing nearby
- Skydiving nearby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Ecotours nearby
- Golf lessons available nearby
- Assistive listening devices available
- Braille or raised signage
- Snack bar/deli
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Housekeeping on request
- Banquet hall
- Personal motor watercraft nearby
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
- 24-hour front desk
- Terrace
- Garden
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Steam room
Check-in & checkout
- Check-in
- 04:00 PM – anytime
- Check-out
- 11:00 AM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests will receive smart lock details.
House rules
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
Pets
Service animals are exempt from fees/restrictions
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
General
Cashless transactions are available
Guest type
Essential workers only - NO
General
Individually-wrapped food options are available
Pets
Pet max weight (per pet) in kg is 9
Pets
Pets allowed
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Noted issues with cleanliness around the pool area.
- Service9.8
Staff received positive mentions for their kindness and helpfulness.
- Location9.8
The location is ideal, close to restaurants and attractions.
- Room Quality8.8
Rooms are comfortable but show signs of being outdated.
- Amenities8.8
Amenities are good but the property could use updates.
- Value for Money8.3
Price is considered high for some aspects, particularly parking.
- Food and Beverage9.3
Dining experiences received positive reviews.
- Overall Experience9.8
Generally very positive, with plans to return.
Guest reviews
This was a great place. We will return.
This was a great place. We will return.
Love this hotel. It’s outdated for the price but I still love the location
Love this hotel. It’s outdated for the price but I still love the location
Very pleasant stay. Congenial staff not nickel and dime ing you to death which was really nice.
Very pleasant stay. Congenial staff not nickel and dime ing you to death which was really nice.
Nice rooms
Nice rooms
Was lead to believe we would get a resort credit on each room I booked (2), as it was stated on my reservation but found out it’s only for the VIP Gold member of Expedia. Charging for parking on top of the high nightly rates is ridiculous. Mattress are worn where you feel the indents on each side with a raise in the middle, plus the slip off the wooden platform making it difficult to get on. Folio was $73 higher on each room when I checked out so now I have a call in for an explanation
Was lead to believe we would get a resort credit on each room I booked (2), as it was stated on my reservation but found out it’s only for the VIP Gold member of Expedia. Charging for parking on top of the high nightly rates is ridiculous. Mattress are worn where you feel the indents on each side with a raise in the middle, plus the slip off the wooden platform making it difficult to get on. Folio was $73 higher on each room when I checked out so now I have a call in for an explanation
Great location, walkable to everywhere!
Great location, walkable to everywhere!
Ideal location—Duval street, the Seaport and shopping and restaurants were only a couple blocks away. It’s easy to get anywhere and the CVS across the street is convenient for snacks, mixers and whatever you need. Resort has a tropical vibe with lush scenery, water views and a private beach, which is rare in Key West. Excellent dining experience at One Duval—we dined alfresco on the water. Opt for a room with a balcony to overlook the water—it’s a great view to wake up to. We also went during off season (late Sept-early Oct), which made it easy to get the best seats in any restaurant (try Latitudes on the Sunset Key) and enjoy excursions with minimal people.
Ideal location—Duval street, the Seaport and shopping and restaurants were only a couple blocks away. It’s easy to get anywhere and the CVS across the street is convenient for snacks, mixers and whatever you need. Resort has a tropical vibe with lush scenery, water views and a private beach, which is rare in Key West. Excellent dining experience at One Duval—we dined alfresco on the water. Opt for a room with a balcony to overlook the water—it’s a great view to wake up to. We also went during off season (late Sept-early Oct), which made it easy to get the best seats in any restaurant (try Latitudes on the Sunset Key) and enjoy excursions with minimal people.
Glass shower door coming unhinged. Lights outside our building not working and extremely dark on stairwells. Iguanas defecating all around pool. Not cleaned up all day. Pointed out to pool person who took a guest towel and picked up one area and left the rest. Have stayed at Pier House several times. Disappointed this time.
Glass shower door coming unhinged. Lights outside our building not working and extremely dark on stairwells. Iguanas defecating all around pool. Not cleaned up all day. Pointed out to pool person who took a guest towel and picked up one area and left the rest. Have stayed at Pier House several times. Disappointed this time.