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Basseterre, KN
Bird Rock Beach Hotel
South Pelican Drive
3 stars · Guest score 6.1/10
About this hotel
Beachfront Paradise Nestled in Basseterre, Bird Rock Beach Hotel offers a serene escape by the sea. Luxurious Amenities Indulge in the outdoor pool, garden oasis, and shared lounge. Enjoy delectable meals at the restaurant, impeccable service with room service and concierge, and stay connected with complimentary WiFi. Comfortable Accommodations Relax in rooms equipped with air conditioning, sea-view balconies, and modern amenities. Some rooms even feature a convenient kitchenette. Book now to experience the perfect blend of relaxation and luxury at Bird Rock Beach Hotel.
Facilities
- Swimming pool
- Outdoor pool
All 40 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Garden
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Diving
- Snorkelling
- Currency exchange
- Private check-in/check-out
- Daily housekeeping
- Shared lounge/TV area
- Beachfront
- Concierge service
- Water sport facilities on site
- Private beach area
- Shuttle service (free)
- Outdoor furniture
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 03:00 PM – 10:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.5
Several reports of cleanliness issues, including dirty linens and outdated amenities.
- Service7.5
Service was reported as lacking, particularly with unresponsive front desk during emergencies.
- Location8.5
The hotel is located in a good area with a beautiful view.
- Room Quality6.0
Guests reported receiving rooms that did not match advertisements, with broken amenities.
- Amenities4.5
Amenities were lacking—no hot water, internet issues, and outdated facilities.
- Value for Money6.5
Hotel was perceived as overpriced for the quality of services provided.
- Food and Beverage5.5
Limited food options available, restaurant was closed at check-in.
- Overall Experience6.0
Overall experience was disappointing with too many issues not resolved.
Guest reviews
Affordable rooms.
Affordable rooms.
Too many steps.
Very nice hotel complex. Beautiful hotel-owned sandy beach. Very good cuisine. We were here in the off-season. Felt like we were the only guests. Highly recommended. Beautiful view of Nevis.
Very nice hotel complex. Beautiful hotel-owned sandy beach. Very good cuisine. We were here in the off-season. Felt like we were the only guests. Highly recommended. Beautiful view of Nevis.
The property is not bad, just not modern enough. Needs an upgrade. But the location is good. Dolphin sightings were exciting and the cruise pier view.
The property is not bad, just not modern enough. Needs an upgrade. But the location is good. Dolphin sightings were exciting and the cruise pier view.
The kitchen area where utensils are kept was not properly clean. Trash pick-up from the room was not done as I expected. I did not mind skipping a cleaning day. But check on guests at least for trash or anything needed from the service. The front desk staff and the young man who carried the bag were excellent, very helpful. Because of their service, we would revisit again.
Peaceful
Peaceful
The WiFi was not working
The property needs some renovations.
The property needs some renovations.
It was not cleaned thoroughly.
The Manager and Staff were very friendly and helpful, 10/10 when it comes to the Staff.
The Manager and Staff were very friendly and helpful, 10/10 when it comes to the Staff.
I think the Standard rooms need a little upgrade, meaning having a microwave and a small refrigerator. Otherwise, our room was clean and the AC was 10/10 lol.
It’s pretty on the outside
It’s pretty on the outside
1. The WiFi never worked 2. The room smelled very old