Siem Reap, KH

Grand Venus La Residence

Wat Thmei, Kouk Chak

5 stars · Guest score 9.8/10

About this hotel

Luxurious Accommodation Grand Venus La Residence in Siem Reap offers a luxurious stay with air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the outdoor swimming pool, garden, and terrace for a relaxing experience. Culinary Delights Indulge in a culinary journey at the on-site restaurant serving a variety of American, Cambodian, and Asian cuisine. Special dietary needs are catered to with dairy-free and vegan options available upon request. Entertainment and Exploration Experience leisure activities like billiards, bike hire, and car hire during your stay at this 5-star hotel. With popular attractions like Angkor Wat and King's Road Angkor in close proximity, there's plenty to explore in the vibrant city of Siem Reap. Book your stay at Grand Venus La Residence for a truly unforgettable experience!

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Outdoor pool
  • Street parking
  • Pool bar
  • Salt-water pool
  • Fence around pool
All 76 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • BBQ facilities
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Car hire
  • Dry cleaning
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Billiards
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Lockers
  • Toilet with grab rails
  • Lower bathroom sink
  • Public Bath
  • Higher level toilet
  • Picnic area
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Outdoor fireplace
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Walking tours
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Happy hour
  • Cooking class

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.5

    The hotel is generally clean but may have minor maintenance issues.

  • Service10.0

    The staff are described as friendly and professional, indicating high service quality.

  • Location9.5

    Quiet location, but some reviews mention it being a bit far from the city center.

  • Room Quality10.0

    Rooms are described as spacious and comfortable.

  • Amenities10.0

    Facilities like the pool and gardens are well-maintained, though some repairs are needed.

  • Value for Money10.0

    Well-rated for its price, particularly for families visiting Angkor.

  • Food and Beverage9.5

    Breakfast and food options are generally good but can be limited in variety.

  • Overall Experience10.0

    Highly recommended by guests, indicating a very positive overall experience.

Guest reviews

Excellent service et staff - notamment Marry, qui a été d’une gentillesse incroyable pendant notre séjour !

Excellent service et staff - notamment Marry, qui a été d’une gentillesse incroyable pendant notre séjour !

Daniel · 10/10
Jean-Philippe · 3/10

What a lovely property with such friendly staff and truly brilliant facilities! The pool was fabulous, the food was delicious, and I particularly loved the in-room massage. The whole vibe felt so relaxing and welcoming, and the team were wonderfully kind and helpful during my stay.

What a lovely property with such friendly staff and truly brilliant facilities! The pool was fabulous, the food was delicious, and I particularly loved the in-room massage. The whole vibe felt so relaxing and welcoming, and the team were wonderfully kind and helpful during my stay.

David · 10/10

Ambience is good and staffs speak English !

Ambience is good and staffs speak English !

The toilet was smelling and need to repair it.

Thark · 8/10

What a lovely hotel from start to finish! The team were all so friendly, helpful, and welcoming. Our room was beautiful, spotless, and really comfortable. The location is brilliant, and the pool is absolutely fantastic. The airport transfers were spot on, too. We absolutely loved our stay and would be delighted to return – highly recommended!

What a lovely hotel from start to finish! The team were all so friendly, helpful, and welcoming. Our room was beautiful, spotless, and really comfortable. The location is brilliant, and the pool is absolutely fantastic. The airport transfers were spot on, too. We absolutely loved our stay and would be delighted to return – highly recommended!

Richard · 10/10

Our accommodation was exceptionally spacious, and the staff were remarkably courteous and welcoming. The breakfast was both abundant and excellent. The property is situated in a tranquil neighbourhood, within a brief ride of the principal tourist district. Thank you; we thoroughly enjoyed our stay.

Our accommodation was exceptionally spacious, and the staff were remarkably courteous and welcoming. The breakfast was both abundant and excellent. The property is situated in a tranquil neighbourhood, within a brief ride of the principal tourist district. Thank you; we thoroughly enjoyed our stay.

Reema · 10/10

Staff good

Staff good

We stayed here last month, and our experience was excellent. The staff were exceptionally friendly, welcoming, and helpful, which made our stay very enjoyable. Unfortunately, although the staff remained just as professional and welcoming during our second visit, the condition of our room was extremely disappointing. Several maintenance issues significantly affected our comfort. The shower had very low water pressure, and despite waiting 5–10 minutes, we still could not get hot water. The toilet spray gun was leaking, and most concerning of all, the toilet had not been properly grouted or finished. These issues are disappointing and should not be overlooked, as basic bathroom facilities and proper maintenance are essential to a comfortable guest experience. It is a real shame because the staff deserve praise for their excellent hospitality. However, the room condition did not meet the standard we experienced during our first visit. I hope management will take this feedback seriously and address these maintenance issues to ensure future guests receive the quality of accommodation they expect. Overall, the staff were excellent, but the room condition and maintenance fell well below expectations.

N · 4/10

El trato del personal fue exquisito. Muy amables y serviciales.

El trato del personal fue exquisito. Muy amables y serviciales.

Joel · 10/10