Cartagena, CO

Charleston Santa Teresa Cartagena

Carrera 3 # 31-23

5 stars · Guest score 9.2/10

About this hotel

Luxurious Amenities Indulge in massages, body treatments, and facials at the full-service spa. Take a dip in the outdoor pool or work out at the fitness center for relaxation and recreation. Culinary Delights Satisfy your appetite at one of the 3 on-site restaurants, enjoy 24-hour room service, or sip a drink at the bar/lounge. Buffet breakfasts are served daily for a fee, catering to your dining needs. Prime Location Ideally situated in Cartagena Walled City, minutes away from Clock Tower and Walls of Cartagena. Explore nearby attractions like Plaza de San Pedro Claver and Cartagena's Gold Museum easily. To immerse yourself in luxury and convenience, book your stay at Charleston Santa Teresa Cartagena now!

Highlights

Prime Location

Situated in the Cartagena Walled City, the hotel offers easy access to Clock Tower, Walls of Cartagena, and other historic attractions.

Exceptional Service

Enjoy luxurious amenities including a full-service spa, outdoor pool, and fitness center designed for relaxation and guest comfort.

Dining & Amenities

Savor culinary delights at three on-site restaurants, with 24-hour room service and a daily buffet breakfast available.

Facilities

  • Pool umbrellas
  • Pool sun loungers
All 52 facilities
  • Elevator
  • Fitness facilities
  • Shopping on site
  • Conference space
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Breakfast available (surcharge)
  • Scooter/moped rentals nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Parasailing nearby
  • Full-service spa
  • Wedding services
  • Ecotours nearby
  • Golf lessons available nearby
  • Tours/ticket assistance
  • 24-hour business center
  • Conference center
  • Turkish bath/Hammam
  • Free bicycles on site
  • Computer station
  • Rooftop terrace
  • Airport transportation - pickup (surcharge)
  • Boat tours nearby
  • Couples/private dining
  • Designer stores on site
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Lifeguard on site
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Free WiFi
  • 24-hour front desk
  • Luggage storage
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Outdoor furniture

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Pets

Service animals not allowed

Noise policy

Noise-free rooms not guaranteed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Covid

Property does not offer onsite COVID-19 testing

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.6

    Guests frequently mentioned the cleanliness of the hotel as exceptional.

  • Service9.6

    The staff were described as friendly and professional, going above and beyond to assist guests.

  • Location9.6

    The hotel is ideally located within walking distance of attractions.

  • Room Quality9.1

    Rooms are described as beautiful and well-maintained with great attention to detail.

  • Amenities9.1

    The hotel offers a range of excellent amenities including a gym and pool.

  • Value for Money8.6

    While some guests noted areas for potential improvement, the overall experience was seen as worth the price.

  • Food and Beverage9.1

    Guests reported exceptional dining experiences including outstanding breakfasts.

  • Overall Experience9.3

    The overall experience was described as luxurious and seamless.

Guest reviews

Clean rooms, excellent staff

Clean rooms, excellent staff

Consuelo · 10/10

The best hotel in town!! Wouldn't change it for anything, the hotel itself, the staff, the food everything perfect 10/10

The best hotel in town!! Wouldn't change it for anything, the hotel itself, the staff, the food everything perfect 10/10

Catherine · 10/10

From the moment I arrived, the experience was flawless. The staff were warm, professional, and went above and beyond to make me feel welcome. The room was spotless, beautifully designed, and offered every comfort I could need. I especially loved the attention to detail—from the quality of the linens to the thoughtful amenities. The food and service were exceptional, and the entire atmosphere felt calm, elegant, and relaxing. Every interaction—from check-in to checkout—was smooth and pleasant. I left feeling refreshed and truly cared for. Highly recommend this hotel to anyone looking for a luxurious, seamless experience. I’ll definitely be returning!

From the moment I arrived, the experience was flawless. The staff were warm, professional, and went above and beyond to make me feel welcome. The room was spotless, beautifully designed, and offered every comfort I could need. I especially loved the attention to detail—from the quality of the linens to the thoughtful amenities. The food and service were exceptional, and the entire atmosphere felt calm, elegant, and relaxing. Every interaction—from check-in to checkout—was smooth and pleasant. I left feeling refreshed and truly cared for. Highly recommend this hotel to anyone looking for a luxurious, seamless experience. I’ll definitely be returning!

Cynthia · 10/10

Excellent stay !!!

Excellent stay !!!

Vittorio · 10/10

The property was undergoing renovations. But we enjoyed our stay. The hotel is still nice, the included breakfast was outstanding, and the location is great. We will be back.

The property was undergoing renovations. But we enjoyed our stay. The hotel is still nice, the included breakfast was outstanding, and the location is great. We will be back.

Lewis · 8/10

Charleston Santa Teresa Hotel has all the positives expected of a 5-star hotel: impeccable residence, superb food and restaurant, amazing architecture both internal and out - - - - - What I appreciate MOST about Charleston Santa Teresa is the pleasures of a 5-star resort without ANY of the pretentiousness or snobbery which is usually associated with luxury. I would highlight the staff of the hotel most of all as being friendly, involved, respectful, understanding, polite, and appropriate. - - - I am a traveler who presents as an adult-aged woman of color, I felt welcomed in the Santa Teresa. There was zero being questioned about my stay. There was no being treated as if I were expected or encouraged to leave. No one, not fellow guests nor staff, questioned me nor made me feel unwelcome. My stay was divine. I will stay here the next time I travel to this area. I will recommend the Santa Teresa to anyone and I strongly encourage you to stay there.

Charleston Santa Teresa Hotel has all the positives expected of a 5-star hotel: impeccable residence, superb food and restaurant, amazing architecture both internal and out - - - - - What I appreciate MOST about Charleston Santa Teresa is the pleasures of a 5-star resort without ANY of the pretentiousness or snobbery which is usually associated with luxury. I would highlight the staff of the hotel most of all as being friendly, involved, respectful, understanding, polite, and appropriate. - - - I am a traveler who presents as an adult-aged woman of color, I felt welcomed in the Santa Teresa. There was zero being questioned about my stay. There was no being treated as if I were expected or encouraged to leave. No one, not fellow guests nor staff, questioned me nor made me feel unwelcome. My stay was divine. I will stay here the next time I travel to this area. I will recommend the Santa Teresa to anyone and I strongly encourage you to stay there.

Michelle · 10/10

We loved, loved, loved our stay at the Charleston Santa Teresa in Cartagena. We were greeted with elegance, cleanliness, and very friendly and honest staff, who were professional by the highest standards, and also looked out for our well-being and safety. And that is something that no money can buy! Beyond that, there are the usual amenities like a gym, a pool, a nice restaurant, magnificent views (granite baths, beach proximity, and city center not included - NOT kidding). The breakfast, too, was out of this world!

We loved, loved, loved our stay at the Charleston Santa Teresa in Cartagena. We were greeted with elegance, cleanliness, and very friendly and honest staff, who were professional by the highest standards, and also looked out for our well-being and safety. And that is something that no money can buy! Beyond that, there are the usual amenities like a gym, a pool, a nice restaurant, magnificent views (granite baths, beach proximity, and city center not included - NOT kidding). The breakfast, too, was out of this world!

Anna Kostova · 10/10

Awesome location within the old city, the best!

Awesome location within the old city, the best!

Denny · 10/10