Houston, US

Wyndham Houston at Reliant Park & Medical Center

8686 Kirby Drive

4 stars · Guest score 6.2/10

About this hotel

Convenient Location Opposite NRG Park Located directly opposite NRG Park, the Wyndham Houston NRG/Medical Center offers a pet-friendly environment with comfortable guestrooms and dining options. Free WiFi is available throughout the property. Modern Amenities for a Comfortable Stay Guests can enjoy in-room coffee machines, work desks, and cable TV. Stay active in the state-of-the-art fitness center or relax in the outdoor pool. Take advantage of the business center for work needs. Delicious Dining Options and Nearby Attractions Indulge in breakfast at Stetson’s Restaurant and unwind at Cattleman’s Club. Upgrade to a suite for added comfort. Explore nearby attractions like Texas Medical Center, Houston Zoo, and the Museum District. Ready to experience comfort and convenience at Wyndham Houston NRG/Medical Center? Book your stay now!

Highlights

Nearby Attractions

Located opposite NRG Park, the hotel offers easy access to Houston Zoo, Museum District, and Texas Medical Center.

Guest Comfort

Enjoy modern amenities like in-room coffee, work desks, cable TV, and a state-of-the-art fitness center for a relaxing stay.

Dining & Amenities

Savor breakfast at Stetson’s Restaurant, unwind at Cattleman’s Club, and take advantage of the outdoor pool and business center.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Accessible parking
All 53 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Higher level toilet
  • Emergency cord in bathroom
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness4.5

    Several reviews indicated poor cleanliness and maintenance, including dirty bathrooms and issues with mattress quality.

  • Service7.5

    Staff was noted to be friendly in some reviews, but there were negative comments about rudeness and service experiences.

  • Location9.0

    Multiple reviews praised the location, especially its proximity to NRG Stadium.

  • Room Quality5.5

    Rooms were described as outdated with issues like bad reception, a lack of hot water, and broken amenities.

  • Amenities5.0

    Consistent reports of missing essential items like microwaves and refrigerators in the room.

  • Value for Money6.0

    Guests felt the hotel was overpriced given the lack of services and issues reported.

  • Food and Beverage4.5

    Negative feedback regarding the quality of the coffee and breakfast provided.

  • Overall Experience7.5

    Overall experience ranged from positive to very disappointing due to service and conditions.

Guest reviews

Mayumi · 8/10

Close to venue I was attending

Close to venue I was attending

Dirty, a/c only worked in half the unit had to go buy a fan to keep cool, phone would ring in middle of the night multiple times, outdated

Michelle · 1/10

Room was spacious, bed was comfortable and they allowed us to do early check-in. Perfect walking distance location for an event at Reliant Stadium. Good restaurants in the area.

Room was spacious, bed was comfortable and they allowed us to do early check-in. Perfect walking distance location for an event at Reliant Stadium. Good restaurants in the area.

Exterior of building needs some repair in areas, particularly the area around the water feature.

Gregory · 8/10

Location was great

Location was great

One elevator working got Avery large crowder could not use stairs either

Kathy · 7/10

It’s close to NRG stadium

It’s close to NRG stadium

We were attending a concert at NRG as most of the hotel was. We were charged an additional $30 to park at the hotel because of the concert. They were also selling parking at the entrance for $40 and those people could park anywhere they wanted. Only 1 of 2 elevators worked, and the stairway is off limits. Yes, no one was allowed to use the stairs. We waited 15-20 mins to get on the elevator. The rooms are outdated and the computer chair was completely broken. I personally won’t be staying there again. It is a poorly run hotel trying to charge like a 4 star upscale hotel and providing a 1 star experience.

Matthew · 3/10

Location near the stadium.

Location near the stadium.

The air conditioning in our room didn't work, I asked for a change and they gave me another room with air conditioning that didn't work, finally on the third attempt they gave me a functional room. In the Business Center there were dead cockroaches. The overnight receptionist was not very collaborative, however the manager was very kind and empathetic and helped a lot.

Leonardo · 4/10
Kaye · 10/10

I loved the pool area.

I loved the pool area.

The place was a little outdated

Vicki · 8/10