Prime Downtown Location
Steps from the John Hancock Observation Deck, offering easy access to Chicago’s major attractions and vibrant neighborhood.
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Chicago, US
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
201 East Walton Place
3 stars · Guest score 8.2/10
About this hotel
Convenient Location near Major Attractions Located in Chicago, Illinois, just steps away from the John Hancock Observation Deck, Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers an ideal base for exploring the city. Modern Amenities and Spacious Suites Enjoy the convenience of a fully equipped kitchen, free WiFi, and cable TV with HBO in the spacious guest studios and suites. Relax in the comfortable seating area and make yourself at home during your stay. On-Site Facilities and Services Stay on top of your fitness routine at the hotel's gym, equipped with cardiovascular equipment. Need to take care of business? Utilize the on-site cash machine and business center with fax and photocopying services. Experience the best of Chicago from the comfort of Sonesta ES Suites Chicago Downtown. Book now for an unforgettable stay!
Highlights
Comfortable Guest Experience
Enjoy spacious suites with fully equipped kitchens, free WiFi, and cable TV, designed for your convenience and relaxation.
On-Site Fitness & Services
Maintain your routine at the gym or take advantage of the business center, cash machine, and other amenities during your stay.
Facilities
- Parking
- Valet parking
- Private parking
- Pet bowls
All 62 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Minimarket on site
- Wheelchair accessible
- Allergy-free room
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Visual aids: Braille
- Auditory guidance
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- Millennium Park (Cloud Gate / The Bean)2.3 km
- Willis Tower (formerly Sears Tower)2.9 km
- Magnificent Mile (North Michigan Avenue)0.3 km
- 360 CHICAGO / John Hancock Observatory0.6 km
- Navy Pier1.8 km
- The Art Institute of Chicago2.4 km
- O'Hare International Airport (ORD)25 km
- Oak Street Beach0.5 km
- Museum of Contemporary Art Chicago (MCA)0.6 km
- Chicago Union Station3.0 km
Accessibility
42.86 accessibility score
- Hearing-accessible reception
- Wheelchair-accessible reception
- Accessible lifts
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.7
Some cleanliness issues were mentioned regarding dirty dishes and remnants from previous guests.
- Service8.6
Mixed reviews on staff; some were helpful while others were rude, leading to an average impression.
- Location9.2
Great location close to attractions and conveniences, highly praised.
- Room Quality8.1
Rooms described as clean and spacious, though some guests noted outdated furniture.
- Amenities8.2
Amenities such as 24-hour coffee station were appreciated, though some lacked maintenance.
- Value for Money8.1
Overall value seen as good, but some may feel limited services detract from this.
- Food and Beverage7.7
Breakfast served in disposable containers was not well received.
- Overall Experience8.1
Overall, guests had a positive experience with some notable areas for improvement.
Guest reviews
Location is excellent and the suite size was generously big for 2 guests.
Location is excellent and the suite size was generously big for 2 guests.
Breakfast area was very crowded with sparse seating available, the food selection was repetitive and limited, the elevators were dirty, the suite bathroom door did not close properly, overall cleanliness was a concern.
We were there for 3 nights and did not receive housekeeping not one time!
The only good things about this hotel were the location and the employees tried their best to attend to hotel guests.
The only good things about this hotel were the location and the employees tried their best to attend to hotel guests.
Cleanliness, cleanliness, cleanliness left a TON to be desired. Elevator size and number of elevators for the size hotel was unacceptable. You could barely fit the luggage carts in the elevator, let alone then have room for barely 2 passengers. You had to wait 5-10 minutes for an elevator. The vanity and shower area (especially) wasn't very clean and smelled like mildew. The furniture in the living area of the suite was old and dirty. The breakfast wasn't very good. The food was very off putting and not appetizing at all.
Close to walking distance to stores.
Close to walking distance to stores.
Small elevators and takes forever to get up and down. Told us breakfast was till 10 and failed to mention it was till 9 on weekdays. Got down at 10 till 9 am. Staff was rude and sorry breakfast is closed. Took a piece of toast right from someone's hand. No ice machines. So expensive to park car.