Location & Vibe
Situated in central Auckland at 128 Albert Street, steps from shopping, dining, and entertainment with iconic Sky Tower nearby.
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Auckland, NZ
Crowne Plaza Auckland by IHG
128 Albert St
4 stars · Guest score 8.6/10
About this hotel
Central Location Located in the heart of Auckland, Crowne Plaza is just steps away from shopping, dining, and entertainment options. Explore the city with ease, with iconic landmarks like the Sky Tower just across the road. Modern Amenities Our guest rooms are equipped with air conditioning, flat-screen TVs, and free wifi. The private bathrooms feature modern bulk amenities from Antipodes & Apotheke, emphasizing sustainability without compromising on quality. Luxurious Facilities From a well-equipped fitness centre to a relaxing sauna, guests can unwind and rejuvenate during their stay. Indulge in a delicious meal at Aria Restaurant or sip on a drink at Aria Bar, offering a range of dining options to cater to every palate. Experience comfort and convenience at Crowne Plaza Auckland. Book now to make the most of your stay!
Highlights
Service & Comfort
Friendly staff and a focus on guest comfort, with well-equipped rooms and reliable WiFi for a seamless stay.
Amenities & Dining
Luxurious facilities including a fitness centre, sauna, Aria Restaurant and Aria Bar to suit diverse dining and relaxation preferences.
Facilities
- Parking
- Accessible parking
- Parking garage
All 69 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Toilet with grab rails
- Wine/champagne
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Some reviews indicated unclean rooms and maintenance issues.
- Service9.2
Friendly staff and helpful service consistently mentioned.
- Location9.2
Excellent central location noted in many reviews.
- Room Quality8.2
Rooms were generally comfortable, but some were described as substandard.
- Amenities8.7
Good amenities including guest laundry and breakfast options.
- Value for Money8.7
Generally seen as a good value considering location and amenities.
- Food and Beverage8.3
Breakfast received praise, though there were some service issues.
- Overall Experience8.8
Overall positive experience with some areas for improvement.