Almaty, KZ

Mildom City Hotel

Nauryzbai Batyr Street 122

2 stars · Guest score 7.7/10

About this hotel

Convenient Location Mildom City Hotel, located in Almaty, is within close proximity to major landmarks such as Abay Opera House and Kazakhstan Independence Monument, making it an ideal choice for travelers looking to explore the city. Modern Amenities Guests at Mildom City Hotel can enjoy a comfortable stay with amenities such as air conditioning, flat-screen TVs, and free WiFi in all rooms. The hotel also offers conveniences like room service and a 24-hour front desk to cater to the needs of every guest. Free Parking and Shuttle Service With complimentary private parking for guests and a paid airport shuttle service, Mildom City Hotel ensures a hassle-free experience for travelers, whether they are arriving by car or by air. Book your stay now and experience convenience at its best!

Highlights

Prime Location

Situated in Almaty, close to landmarks like Abay Opera House and Kazakhstan Independence Monument, perfect for exploring the city.

Guest Comfort

Enjoy modern amenities including air conditioning, flat-screen TVs, free WiFi, and 24-hour front desk service for a seamless stay.

Convenient Amenities

Take advantage of free private parking and a paid airport shuttle, ensuring a hassle-free travel experience.

Facilities

  • Parking
  • Free Parking
  • Private parking
All 55 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Heating
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Breakfast in the room
  • Barber/beauty shop
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Minimarket on site
  • ATM/cash machine on site
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

Check-in & checkout

Check-in
02:00 PM – 06:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.2

    One review mentioned issues with cleanliness, including mold in the bathroom and lack of thorough cleaning.

  • Service8.7

    Staff were noted as friendly and helpful, with specific mentions of positive interactions.

  • Location8.2

    Multiple reviews highlighted a good and convenient location.

  • Room Quality6.2

    Concerns were raised about room size and maintenance issues, such as a broken drawer.

  • Amenities7.7

    Basic amenities were available, and some positives were mentioned, but overall satisfaction not emphasized.

  • Value for Money7.2

    Some reviews suggested the price didn't meet expectations in relation to service received.

  • Food and Beverage8.2

    Food and drink services were mentioned positively, at least partially.

  • Overall Experience8.2

    Overall experience was positive, with a definite recommendation.

Guest reviews

Our stay at Mildom City Hotel was great. The hotel is conveniently located in the city center, with many major attractions within walking distance. Several tourist spots can be reached in around 30 minutes on foot, making it a very convenient place to stay. The reception staff were very accommodating and responsive to our requests. They genuinely made an effort to assist us and ensure that we had a comfortable stay. They also helped us arrange a taxi from the hotel to the airport, which made our departure much easier and more convenient. The bathroom was spacious and had both hot and cold water. There is also a good restaurant right next to the hotel, which was very convenient. Overall, we had a pleasant and comfortable stay and would definitely recommend Mildom City Hotel to travelers looking for a convenient location, helpful staff, and good value.

Our stay at Mildom City Hotel was great. The hotel is conveniently located in the city center, with many major attractions within walking distance. Several tourist spots can be reached in around 30 minutes on foot, making it a very convenient place to stay. The reception staff were very accommodating and responsive to our requests. They genuinely made an effort to assist us and ensure that we had a comfortable stay. They also helped us arrange a taxi from the hotel to the airport, which made our departure much easier and more convenient. The bathroom was spacious and had both hot and cold water. There is also a good restaurant right next to the hotel, which was very convenient. Overall, we had a pleasant and comfortable stay and would definitely recommend Mildom City Hotel to travelers looking for a convenient location, helpful staff, and good value.

One thing that could be improved is the air conditioning. The AC was quite weak, although it wasn’t a major issue during our stay since we visited in September, during the fall season, when the weather was already relatively cool.( Maybe we’re just too used to UAE-level AC. 😂) The room was just okay—basic and nothing fancy, but it was sufficient for our needs. Overall, considering the price and location, I would still say Mildom City Hotel is good value for money.

Mark Steven · 8/10

Very good location and extremely helpful staff. The hotel is well situated for exploring Almaty, with many restaurants and attractions nearby. The reception staff were kind, friendly and always willing to help us with local recommendations, transport and anything we needed. We really appreciated their personal approach and hospitality (Ulyk-Bek, thank you! 😊). Overall, we had a pleasant stay and felt very welcome. Thank you for your help and kindness!

Very good location and extremely helpful staff. The hotel is well situated for exploring Almaty, with many restaurants and attractions nearby. The reception staff were kind, friendly and always willing to help us with local recommendations, transport and anything we needed. We really appreciated their personal approach and hospitality (Ulyk-Bek, thank you! 😊). Overall, we had a pleasant stay and felt very welcome. Thank you for your help and kindness!

Sylwia · 10/10
Paola · 7/10

Good room location, very pleasant staff, normal bathroom.

Good room location, very pleasant staff, normal bathroom.

Unfortunately, according to the hotel rules, checking in even just 90 minutes early required payment of 50% for the night.

Переяславец · 7/10

I liked the location, polite staff, all the necessary amenities in the hotel, cleanliness in the room, regular cleaning with towel and bathrobe replacement, 24-hour reception.

I liked the location, polite staff, all the necessary amenities in the hotel, cleanliness in the room, regular cleaning with towel and bathrobe replacement, 24-hour reception.

The textiles are a bit worn out, I mean bathrobes, towels, and bed linen, but everything is clean and regularly changed. And the view from the first-floor window is a wall. But the view was not critical to me because I only came to spend the night. There is also no room or wardrobe for luggage storage.

Yana · 8/10
Vladislav · 7/10
Mark · 9/10

I found Almaty to be slightly more expensive than I expected, and was thus glad I found this little gem right in the middle of town to stay in. It is a peaceful little hideaway down a quiet avenue just off one of the main streets in town, and whilst indeed being in the middle of it all, I found my room quiet and cosy. The reception staff were very calm, welcoming and friendly, and I appreciated the use of a kettle and fridge in my room. Thank you for a comfortable and affordable stay in Almaty!

I found Almaty to be slightly more expensive than I expected, and was thus glad I found this little gem right in the middle of town to stay in. It is a peaceful little hideaway down a quiet avenue just off one of the main streets in town, and whilst indeed being in the middle of it all, I found my room quiet and cosy. The reception staff were very calm, welcoming and friendly, and I appreciated the use of a kettle and fridge in my room. Thank you for a comfortable and affordable stay in Almaty!

Alexander · 10/10