Prime City Location
Situated on Bourke Street Mall, close to major attractions like Melbourne Cricket Ground and Crown Casino, perfect for exploring Melbourne.
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Melbourne, AU
Mercure Melbourne City Centre
265 Little Bourke Street
4 stars · Guest score 7.5/10
About this hotel
Prime Location in Melbourne's CBD Mercure Welcome Melbourne is situated right on the Bourke Street Mall, offering easy access to Emporium Shopping Centre and Sea Life Melbourne Aquarium. With key attractions like Melbourne Cricket Ground and Crown Casino nearby, this hotel is the perfect base for exploring the city. Delicious Dining Options Indulge in a scrumptious breakfast spread at Louden Kitchen and Grill, featuring a variety of fresh fruit, baked goods, and cooked options. Start your day on a flavorful note before heading out to discover Melbourne's vibrant food scene. Convenience and Comfort Relax in air-conditioned rooms equipped with a refrigerator and enjoy the convenience of a private bathroom with complimentary toiletries. Take advantage of the tour desk for local activity recommendations and benefit from amenities like luggage storage and a 24-hour front desk. Book your stay at Mercure Welcome Melbourne for a memorable Melbourne experience!
Highlights
Comfort and Convenience
Enjoy air-conditioned rooms with private bathrooms, a tour desk, luggage storage, and a 24-hour front desk for a seamless stay.
Dining and Amenities
Start your day with a delicious breakfast at Louden Kitchen and Grill and relax in rooms equipped with a refrigerator and complimentary toiletries.
Facilities
- Parking
- Accessible parking
- Parking garage
All 61 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Babysitting/child services
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Toilet with grab rails
- Higher level toilet
- Wine/champagne
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.5
Issues reported with dirty room upon arrival.
- Service8.4
Generally great service, although occasional issues noted.
- Location9.5
Strong positive sentiment about the convenience and central location.
- Room Quality6.4
Concerns about noise and comfort of the bed.
- Amenities7.5
Basic amenities noted, but some satisfaction with breakfast options.
- Value for Money6.4
Considered overpriced by some, with certain negative aspects.
- Food and Beverage8.5
Positive feedback on room service and buffet breakfast, but times limited.
- Overall Experience7.9
Mixed feelings but generally meets expectations for the rating.