Prime Old Town Location
Situated in the heart of Kraków’s Old Town, just steps from St Mary’s Basilica and the Main Market, offering easy access to top attractions.
1 / 59
Kraków, PL
Pollera
Ul.Szpitalna 30
3 stars · Guest score 9.1/10
About this hotel
Convenient Location in Cracow’s Old Town The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions. Elegant Art Nouveau Design Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water. Delightful Dining Options Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away. Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.
Highlights
Elegant Guest Comfort
Enjoy timeless Art Nouveau interiors with modern amenities, including satellite TV and complimentary toiletries for a relaxing stay.
Charming Dining Options
Start your day with a buffet breakfast or have it delivered to your room, with nearby spots in Kazimierz and Wawel Castle just moments away.
Facilities
- Parking
- Private parking
All 34 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Non-smoking throughout
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Vending machine - drinks
- Vending machine - snacks
- Shuttle service
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- CCTV in common areas
- 24-hour security
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.0
Many reviews mentioned spacious and clean rooms, though one mentioned noisy cleaning staff.
- Service9.5
Consistently highlighted as friendly and helpful across multiple reviews.
- Location9.5
Numerous mentions of excellent central location, perfect for staying in Krakow.
- Room Quality9.0
Described as spacious and comfortable, with some noting it has an old-style charm.
- Amenities8.7
Basic amenities noted positively, but some issues like old decoration were mentioned.
- Value for Money8.9
Many reviewers felt they received more than they expected for the price.
- Food and Beverage9.2
Breakfast was frequently highlighted as excellent and diverse.
- Overall Experience9.1
A consistent theme of satisfaction with several declarations of intent to return.
Guest reviews
This hotel is in the best location in the city, and parking is very convenient. The breakfast is of good quality, and the calm jazz music playing in the dining area creates a special atmosphere. Staying at this historic Art Nouveau-style hotel seems to be a valuable part of a Krakow trip in itself.
This hotel is in the best location in the city, and parking is very convenient. The breakfast is of good quality, and the calm jazz music playing in the dining area creates a special atmosphere. Staying at this historic Art Nouveau-style hotel seems to be a valuable part of a Krakow trip in itself.
Location
Location
Very poor soundproofing - noise from the street can be heard. No air conditioning in the room.
Location
Location
Poor mattresses and old furniture
Cleanliness and breakfast
Cleanliness and breakfast