Melbourne, AU

Crowne Plaza Melbourne by IHG

1-5 Spencer Street

4 stars · Guest score 8.6/10

About this hotel

Stunning Riverfront Location Crowne Plaza Melbourne offers a prime location on the banks of the Yarra River, providing breathtaking views of the City Skyline and the Bay. Luxurious Rooms and Amenities Guests can enjoy spacious rooms with modern amenities including free WiFi, Vittoria coffee machines, and 42-inch LCD TVs. The hotel also features three dining options, a fitness centre, and 24-hour room service. Convenient and Accessible Situated in the free Tram zone, exploring Melbourne is easy with a tram stop just 20 meters away. With Southern Cross Station and popular precincts within walking distance, Crowne Plaza Melbourne ensures a seamless stay. Ready to experience luxury by the Yarra River? Book your stay at Crowne Plaza Melbourne now!

Highlights

Prime Riverfront Location

Enjoy stunning views of the Yarra River and easy access to Melbourne's key attractions, all within a vibrant neighborhood.

Exceptional Guest Comfort

Relax in spacious rooms with modern amenities, 24-hour room service, and attentive staff dedicated to your comfort.

Distinctive Amenities and Dining

Savor three dining options, stay connected with free WiFi, and unwind in the fitness centre during your stay.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Rooftop pool
All 82 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

What's nearby

  • Flinders Street Station1.1 km
  • Federation Square1.2 km
  • Marvel Stadium (formerly Etihad Stadium)0.2 km
  • Crown Melbourne (Casino & Entertainment Complex)0.8 km
  • Queen Victoria Market0.9 km
  • SEA LIFE Melbourne Aquarium1.0 km
  • National Gallery of Victoria (NGV)2.0 km
  • Royal Botanic Gardens2.6 km
  • Southern Cross Station0.1 km
  • Melbourne Airport (Tullamarine)19 km

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    General sentiment about cleanliness appears mixed, with some positive mentions but issues with dust affecting guests.

  • Service9.0

    The staff were described as friendly, helpful, and accommodating, elevating the overall experience.

  • Location9.0

    Repeatedly noted as a strong point, with reviews emphasizing great access and convenience.

  • Room Quality8.4

    Comments highlighted both comfort and some access issues due to construction; overall a decent experience.

  • Amenities8.5

    Amenities like the pool and kids' activities received positive mentions, though some guests noted limitations.

  • Value for Money8.5

    The overall opinion on value is favorable, with guests feeling they received worthwhile services for the price.

  • Food and Beverage8.4

    Breakfast was positively reviewed; however, some guests pointed out limited food service options.

  • Overall Experience8.6

    Overall experience is mixed with strong praises for service and location tempered by some issues.

Guest reviews

The staff were excellent, friendly and helpful. The location with the free tram outside was excellent.

The staff were excellent, friendly and helpful. The location with the free tram outside was excellent.

The room including the bathroom, amenities were a bit lacking. The pillows were very soft and so was the mattress.

Toch Len · 8/10

Close to attractions and public transport

Close to attractions and public transport

Nina Flor · 10/10

Pleasant staff. Great room. Great location

Pleasant staff. Great room. Great location

Nothing

Jenny · 9/10
Lauren · 9/10
Jason · 9/10

BED

BED

BREAKFAST TV DIDN'T OPERATE

Ross · 4/10

stayed many times

stayed many times

perfect stay

Causer · 10/10
Lyttera · 10/10