Location and Vibe
Situated in the Uptown District, minutes from top shopping and landmarks, offering easy access to Houston’s premier avenues.
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Houston, US
Crowne Plaza Houston Galleria Area by IHG
7611 Katy Fwy
4 stars · Guest score 8/10
About this hotel
Convenient Location Situated in the Uptown District, minutes away from top shopping destinations, Crowne Plaza Houston Galleria Area is your gateway to the best of Houston. Modern Amenities Enjoy a comfortable stay in contemporary rooms equipped with premium entertainment options, a refrigerator, and a coffee maker for your convenience. Relaxation and Dining Unwind by the outdoor pool, stay active in the fitness center, and savor delicious meals at the SeventySix11 Bistro & Lounge. Ready to experience the perfect blend of comfort and convenience? Book your stay at Crowne Plaza Houston Galleria Area now!
Highlights
Service and Comfort
Friendly, accommodating staff and clean, spacious rooms with thoughtful amenities for a relaxed stay.
Amenities and Dining
Outdoor pool, fitness center, and SeventySix11 Bistro & Lounge provide relaxation and dining options on-site.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
All 55 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Sun terrace
- Shared lounge/TV area
- Wheelchair accessible
- ATM/cash machine on site
- Vending machine - drinks
- Vending machine - snacks
- Outdoor furniture
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Several reviews praised the hotel for being clean, but issues with room service and lost items suggest there is room for improvement.
- Service8.4
Generally friendly and accommodating staff, although there were some frustrations with communication.
- Location9.0
Great location mentioned frequently, considered a strong point of the hotel.
- Room Quality8.4
Rooms were described as clean and spacious, with comfortable beds.
- Amenities8.0
Amenities including toiletries and business facilities received positive remarks, though some requests were not met.
- Value for Money7.4
While prices were generally seen as fair, some guests noted issues with breakfast inclusions.
- Food and Beverage7.5
Positive feedback on lobby bistro offerings, but issues with room service diminished overall satisfaction.
- Overall Experience7.9
Overall positive experiences with a few noted issues, leading to a good but improvable stay.
Guest reviews
The free parking, even though not very safe in feelings.
The free parking, even though not very safe in feelings.
Only 1 elevator working instead of 3 at the property
Hôtel bien situé pour découvrir la ville
Hôtel bien situé pour découvrir la ville
L'état général de l'hôtel et des chambres. 1 seul ascenseur sur 3 fonctionnait, fuite d'eau dans la salle de bain, literie vieillissante, petit déjeuner très en dessous des attentes. Très peu de propositions, qualité à revoir !
Ascensores rotos, recepcionistas poco amables por venir de Booking
The room is spacious and very clean.
The room is spacious and very clean.
They need to add amenities like bottled water, toiletries in the bathroom, room slippers, etc.
CAFE DA MANHA E FUNCIONARIOS
CAFE DA MANHA E FUNCIONARIOS
el desayuno, la limpieza y el personal del restaurante.
el desayuno, la limpieza y el personal del restaurante.
que no hablan español en recepción y no hacen el intento por entenderte o ser un poco mas empáticos, es un hotel, en texas, debería haber personal mas capacitado con respecto a varios idiomas.