Prime Shenzhen Location
Situated near shopping and tourist attractions, the hotel offers easy access to the vibrant city life of Shenzhen.
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Shenzhen, CN
Shangri-La Shenzhen
Jianshe Road, Luohu District
5 stars · Guest score 8.2/10
About this hotel
Relax and Unwind at the Spa Indulge in soothing massages and take advantage of the outdoor pool, sauna, and fitness center on offer. Dining and Entertainment Savor delectable meals at the hotel's multiple restaurants, enjoy room service, and unwind at the bar or poolside with a drink. Convenience and Comfort Benefit from complimentary Wi-Fi, concierge services, and a business center. Rooms feature modern amenities, and the hotel offers a convenient location near shopping and tourist attractions. For an unforgettable stay in the heart of Shenzhen, book your experience at Shangri-La Shenzhen now.
Highlights
Exceptional Guest Service
Enjoy modern amenities, complimentary Wi-Fi, and attentive concierge services designed for your comfort.
Dining & Wellness Options
Savor meals at multiple restaurants, relax at the bar or poolside, and indulge in spa treatments and outdoor leisure facilities.
Facilities
- Pool umbrellas
- Free self parking
- Pool sun loungers
All 36 facilities
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Miniature golf on site
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Lifeguard on site
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Steam room
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
House rules
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
General
Masks are available to guests
Guest type
Essential workers only - NO
General
Individually-wrapped food options are available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Hotel is older but well maintained, some water entry during storm.
- Service8.6
Overall a classy place. Some staff need training.
- Location9.1
Perfect location for accessing HK airport and railway.
- Room Quality8.1
Dated property but comfortable.
- Amenities8.6
Robots for delivery to the room enhance the experience.
- Value for Money8.1
Standard quality for this hotel tier.
- Food and Beverage7.5
Room service menu is limited.
- Overall Experience8.3
Overall very nice place to stay, with minor issues.
Guest reviews
Excellent service
Excellent service
Ideal location just next to the border crossing from HK
Ideal location just next to the border crossing from HK
Great hotel Convenient location
Great hotel Convenient location
My absolute favorite place to stay. Nice pool and gym as well ❤️
My absolute favorite place to stay. Nice pool and gym as well ❤️
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Great service and beautiful facilities
Great service and beautiful facilities
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.