Pets
Pets not allowed
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Shenzhen, CN
Shangri-La Shenzhen
Jianshe Road, Luohu District, North District, Guangdong, 518001
5 stars · Guest score 8.2/10
About this hotel
Relax and Unwind at the Spa Indulge in soothing massages and take advantage of the outdoor pool, sauna, and fitness center on offer. Dining and Entertainment Savor delectable meals at the hotel's multiple restaurants, enjoy room service, and unwind at the bar or poolside with a drink. Convenience and Comfort Benefit from complimentary Wi-Fi, concierge services, and a business center. Rooms feature modern amenities, and the hotel offers a convenient location near shopping and tourist attractions. For an unforgettable stay in the heart of Shenzhen, book your experience at Shangri-La Shenzhen now.
Facilities
- Pool umbrellas
- Free self parking
- Pool sun loungers
All 36 facilities
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Miniature golf on site
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Lifeguard on site
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Steam room
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
House rules
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
General
Masks are available to guests
Guest type
Essential workers only - NO
General
Individually-wrapped food options are available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Hotel is older but well maintained, some water entry during storm.
- Service8.6
Overall a classy place. Some staff need training.
- Location9.1
Perfect location for accessing HK airport and railway.
- Room Quality8.1
Dated property but comfortable.
- Amenities8.6
Robots for delivery to the room enhance the experience.
- Value for Money8.1
Standard quality for this hotel tier.
- Food and Beverage7.5
Room service menu is limited.
- Overall Experience8.3
Overall very nice place to stay, with minor issues.