Manila, PH

Makati Shangri-La, Manila

Ayala Street and Makati Avenue

5 stars · Guest score 9/10

About this hotel

Luxurious Accommodation and Convenient Location Experience the epitome of luxury at Makati Shangri-La Manila, strategically situated in the heart of Ayala Centre. Indulge in city views from well-appointed rooms featuring modern amenities like a 55-inch flat-screen TV and plush bedding. World-Class Facilities for Relaxation and Leisure Unwind in style at the outdoor pool or stay active at the Health Club with a fitness centre and tennis courts. For business travelers, the well-equipped business centre offers a full range of services to cater to your professional needs. Culinary Delights and Fine Dining Savor exquisite dining experiences at renowned restaurants like Shang Palace and Sage Grill, where Chinese delicacies and international dishes are served with flair. Elevate your stay with exceptional service and gastronomic delights at Makati Shangri-La Manila.

Highlights

Prime Location in Manila

Situated in the heart of Ayala Centre, the hotel offers easy access to Manila’s vibrant shopping, dining, and entertainment options.

Exceptional Guest Service

Enjoy personalized service and luxurious comfort with well-appointed rooms, modern amenities, and attentive staff dedicated to your stay.

Dining and Leisure Amenities

Experience fine dining at Shang Palace and Sage Grill, and unwind at the outdoor pool or stay active at the fitness centre and tennis courts.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Pool bar
  • Kids' pool
All 84 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Hot tub/Jacuzzi
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Tennis equipment
  • Visual aids: Braille
  • Auditory guidance
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Live music/performance

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.3

    Very clean and good facilities plus friendly customer staff.

  • Service9.3

    The staff were attentive and gracious, accommodating requests well.

  • Location9.3

    Excellent location for watching the fireworks and near amenities.

  • Room Quality8.3

    Rooms need a major makeover as it's showing its age.

  • Amenities8.8

    Good fitness facilities and club service, but minor suggestions for improvements.

  • Value for Money8.8

    Breakfast free only for direct booking; otherwise good value overall.

  • Food and Beverage8.8

    Breakfast was good but crowded; overall food quality is high.

  • Overall Experience9.3

    A memorable stay with impressive views and great service.

Guest reviews

Location & staff.

Location & staff.

Janet · 10/10
Jose · 9/10
Hans · 8/10
YAHYA · 10/10

Great

Great

Too much charges incessant

Sullu · 5/10

Zonas comunes y amabilidad del personal

Zonas comunes y amabilidad del personal

Muebles viejos y servicio del desayuno extremadamente lento

flarena · 9/10
Jonald · 10/10

Helpful and very attentive staff Excellent and safe location Great gym and restaurants choice

Helpful and very attentive staff Excellent and safe location Great gym and restaurants choice

Elena · 10/10