Toronto, CA

Cambridge Suites Toronto

15 Richmond St E, Toronto, Ontario, M5C1N2

4 stars · Guest score 9.2/10

About this hotel

Convenient Amenities Enjoy our complimentary wireless internet access, concierge services, and banquet hall for all your needs during your stay. Featured Amenities Relax with complimentary wired internet access, express check-out, and complimentary newspapers. Don't worry about parking; self-parking is available on-site. Comfortable Guestrooms Unwind in one of our 230 guestrooms equipped with refrigerators and microwaves. Your pillowtop bed with premium bedding ensures a restful night. Access free wired and wireless internet along with LCD TVs for entertainment. Experience the heart of Toronto, minutes away from PATH Underground Shopping Mall and other attractions. Book your stay at Cambridge Suites Toronto for an unforgettable experience in the city.

Highlights

Prime Downtown Location

Situated in the heart of Toronto, close to PATH Underground Shopping Mall and local attractions for an easy city experience.

Guest-Centered Service

Enjoy complimentary internet, concierge services, and express check-out to make your stay comfortable and convenient.

Comfort and Convenience

Relax in guestrooms with refrigerators, microwaves, and premium bedding, complemented by free wired and wireless internet.

Facilities

  • Self parking (surcharge)
All 20 facilities
  • Elevator
  • Golfing nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Express check-out
  • Smoke-free property
  • Tours/ticket assistance
  • Free wired internet
  • Banquet hall
  • Reception hall
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Free WiFi
  • 24-hour front desk
  • Luggage storage
  • Express check-in/check-out
  • Concierge service

Check-in & checkout

Check-in
04:00 PM – 05:00 AM
Check-out
11:00 AM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

House rules

Pets

Pets not allowed

Pets

Service animals are exempt from fees/restrictions

Check-in & Check-out

Contactless check-out is available

Sustainability Certifications

Green Key Global

General

Cashless transactions are available

General

Events/parties not allowed

Covid

Property does not offer onsite COVID-19 testing

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Health & Safety

Property does not require health documentation at check-in

Pets

Service animals are allowed

What's nearby

  • CN Tower1.8 km
  • CF Toronto Eaton Centre0.3 km
  • St. Lawrence Market0.9 km
  • Harbourfront Centre / Toronto Waterfront1.0 km
  • Art Gallery of Ontario (AGO)1.1 km
  • Distillery Historic District1.6 km
  • Royal Ontario Museum (ROM)3.0 km
  • Toronto Pearson International Airport (YYZ)19 km
  • Union Station0.9 km
  • Kensington Market1.2 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Negative experiences regarding cleanliness mentioned in a review about bedbugs and dirty sheets.

  • Service9.6

    Overall positive experiences with service, though there were some frustrations about handling complaints.

  • Location9.8

    Multiple reviews praised the hotel's great downtown location.

  • Room Quality9.6

    Rooms were described as spacious and comfortable with some minor decor issues.

  • Amenities9.6

    Complimented for gym facilities and kitchenette areas.

  • Value for Money9.6

    Guests felt they received good value considering the size and amenities of the rooms.

  • Food and Beverage7.6

    Concerns were raised about limited breakfast options and specific food quality issues.

  • Overall Experience9.8

    Most guests expressed a strong desire to return, indicating a high overall satisfaction.

Guest reviews

I have been staying here for 25 years for business. Staff is great. Love the suites and are spacious, unlike the shoe box "modern " hotels.

I have been staying here for 25 years for business. Staff is great. Love the suites and are spacious, unlike the shoe box "modern " hotels.

Boursin · 10/10

I was served by Odiba at check-in and he was great, very helpful and kind and such an asset for this hotel. All the staff were really helpful. Great location.

I was served by Odiba at check-in and he was great, very helpful and kind and such an asset for this hotel. All the staff were really helpful. Great location.

naokic934 · 10/10

I was in Toronto for two nights before going on the train. Cambridge Suites was a great stay. The suite was very large, well equipped and clean. The breakfast was really good, lots of choices. The surrounding area had coffee shops, restaurants and grocery stores all in short walking distance. The walk down to Union Station was easy, even on a cold, slightly snowy morning. The service was friendly and helpful. I also found the room rate very affordable. I would definitely recommend.

I was in Toronto for two nights before going on the train. Cambridge Suites was a great stay. The suite was very large, well equipped and clean. The breakfast was really good, lots of choices. The surrounding area had coffee shops, restaurants and grocery stores all in short walking distance. The walk down to Union Station was easy, even on a cold, slightly snowy morning. The service was friendly and helpful. I also found the room rate very affordable. I would definitely recommend.

F2561CSshannonf · 10/10

I have stayed in this hotel a number of times because of the location. It is older and not maintained very well. The beds have a large depression like a cave in from Homer Simpson sleeping in it. The counters in the bathroom and coffee maker had stains. There was a hair on the floor of the bathroom and stains on the shower curtains. The breakfast was bad because the coffee urns were not cleaned and the coffee were topped up on top of the previous day’s coffee. The egg and other meats were cold and not kept warm. The health department should them.

I have stayed in this hotel a number of times because of the location. It is older and not maintained very well. The beds have a large depression like a cave in from Homer Simpson sleeping in it. The counters in the bathroom and coffee maker had stains. There was a hair on the floor of the bathroom and stains on the shower curtains. The breakfast was bad because the coffee urns were not cleaned and the coffee were topped up on top of the previous day’s coffee. The egg and other meats were cold and not kept warm. The health department should them.

979thakars · 2/10

Lauren and Yuki were outstanding hostesses. They were friendly. Diligent to make sure all of the breakfast guests were cared for. The breakfast was great. Enjoyed the atmosphere. Environment was clean!!!!

Lauren and Yuki were outstanding hostesses. They were friendly. Diligent to make sure all of the breakfast guests were cared for. The breakfast was great. Enjoyed the atmosphere. Environment was clean!!!!

246kenyattas · 10/10

This was possibly one of the best hotel experiences ever! The location was central - close to public transit and restaurants; the suite was spacious, clean, fully equipped, comfortable bed and pillows, comfortable couch and chair; full length and magnifying mirrors; coffee maker and nice size fridge. The desk staff were so welcoming and friendly.

This was possibly one of the best hotel experiences ever! The location was central - close to public transit and restaurants; the suite was spacious, clean, fully equipped, comfortable bed and pillows, comfortable couch and chair; full length and magnifying mirrors; coffee maker and nice size fridge. The desk staff were so welcoming and friendly.

wendybS588QR · 10/10

Stayed at the property for one night as we transited through Ontario to visit family over Christmas. The location is a short walk from the via train station and close to restaurants. The room was spacious and well appointed the bed was very comfortable. Everything was clean and spotless. The wallpaper was peeling in a few places and the utility cover above the toilet was coming loose but we were able to look past these items. Front desk as friendly and efficient, I would recommend this property to others and considering staying again on a return trip to Toronto. The price was also good at $200/ night and we enjoyed the rooftop hot tub.

Stayed at the property for one night as we transited through Ontario to visit family over Christmas. The location is a short walk from the via train station and close to restaurants. The room was spacious and well appointed the bed was very comfortable. Everything was clean and spotless. The wallpaper was peeling in a few places and the utility cover above the toilet was coming loose but we were able to look past these items. Front desk as friendly and efficient, I would recommend this property to others and considering staying again on a return trip to Toronto. The price was also good at $200/ night and we enjoyed the rooftop hot tub.

haybri2016 · 8/10

Spacious rooms, great location, in room keurig, breakfast buffet, short walk to most everything downtown, would stay again and recommend

Spacious rooms, great location, in room keurig, breakfast buffet, short walk to most everything downtown, would stay again and recommend

369lancer · 10/10