Nearby Attractions & Vibe
Explore the Arts-Warehouse District with short walks to The National WWII Museum and the French Quarter, plus quick access to Caesars Superdome and Garden District.
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New Orleans, US
Sonesta ES Suites New Orleans Convention Center
345 St Joseph St.
3 stars · Guest score 8.2/10
About this hotel
Luxurious Amenities Sonesta ES Suites New Orleans Convention Center offers a range of upscale amenities including a tennis court, fitness centre, and barbecue facilities. Guests can also enjoy the outdoor pool and 24-hour front desk service for added convenience. Comfortable Accommodations The hotel's units feature modern furnishings with a seating area, flat-screen TV, and some rooms even come with a fully equipped kitchen. Each room includes a private bathroom with complimentary toiletries and a hair dryer for a comfortable stay. Convenient Location Located in the vibrant Arts-Warehouse District, the hotel is just a short distance from popular attractions like the Morial Convention Center and Bourbon Street. With Caesars Superdome and the airport nearby, Sonesta ES Suites offers both leisure and business travelers a prime location to explore the city. Experience luxury and convenience at Sonesta ES Suites New Orleans Convention Center.
Highlights
Service & Comfort
Friendly staff and convenient 24-hour front desk support enhance your stay, with comfortable suites and well-equipped kitchens in select rooms.
Distinctive Amenities & Dining
Enjoy outdoor swimming, a fitness center, and barbecue facilities, with in-room coffee/tea makers, TVs, and essential toiletries for a relaxed stay.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Heated pool
- Pet bowls
- Fence around pool
All 69 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Tennis court
- Bowling
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- ATM/cash machine on site
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Outdoor fireplace
- Tennis equipment
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- French Quarter0.9 km
- St. Louis Cathedral1.1 km
- The National WWII Museum0.6 km
- Audubon Aquarium of the Americas1.1 km
- Caesars Superdome1.6 km
- Garden District3.4 km
- Louis Armstrong New Orleans International Airport (MSY)19 km
- Steamboat Natchez (Mississippi River paddlewheeler)1.3 km
- New Orleans Union Passenger Terminal (Amtrak / Transit)1.4 km
- City Park (including New Orleans Museum of Art area)6.8 km
Accessibility
7.14 accessibility score
- Visually accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Several comments indicated dirty rooms and musty smells, negatively impacting cleanliness.
- Service9.0
Generally friendly staff, although some reports of poor attitudes from certain employees.
- Location9.5
The location received positive mentions, particularly its convenience.
- Room Quality7.5
Reports of outdated decor, carpet smells, and issues with plumbing affected room quality.
- Amenities8.0
Amenities such as breakfast and basketball/tennis courts mentioned positively, but overall satisfaction lower.
- Value for Money7.0
Comments on high pricing for the perceived low quality suggest poor value for money.
- Food and Beverage9.5
Breakfast was generally well-regarded with no negative feedback.
- Overall Experience8.0
Overall experiences varied, with some factors detracting from an otherwise decent stay.