Metro Plaza Hotel

711 N Main St

2 stars · Guest score 7.4/10

About this hotel

Convenient Location Located in downtown Los Angeles, adjacent to Chinatown and Union Station, Metro Plaza Hotel offers easy access to key attractions and transportation hubs. Comfortable Accommodations Guests at Metro Plaza Hotel can enjoy well-appointed rooms with amenities such as free Wi-Fi, cable TV, and cozy warm-colored linens, ensuring a comfortable stay. Convenient Amenities The hotel features a gym for fitness enthusiasts, on-site parking for convenience, and a helpful tour desk providing local area information. Experience the best of Los Angeles at Metro Plaza Hotel. Book now for a memorable stay!

Highlights

Location and Access

Located in downtown Los Angeles, Metro Plaza Hotel offers easy access to Union Station and Chinatown, putting popular attractions within reach.

Warm Service & Comfort

Friendly staff and clean, comfortable rooms contribute to a reassuring stay, with helpful tour desk information available.

Amenities and Essentials

On-site parking (paid), free Wi‑Fi, and well-equipped rooms with climate control and cable TV support a convenient visit.

Facilities

Parking
Accessible parking
Parking garage

All 39 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Minimarket on site
ATM/cash machine on site
Lockers
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.3
Some reviews mention issues like dirty carpets and potential bed bugs.
Service8.3
Staff was generally friendly and helpful according to several reviews.
Location8.8
Multiple reviews highlight the great location near Union Station.
Room Quality7.8
Rooms are older but clean and comfortable, though some had issues such as being outdated.
Amenities6.8
Basic amenities reported, including a lack of food options and some technical issues.
Value for Money7.2
Good value relative to location, though some felt it did not meet expectations.
Food and Beverage5.3
Limited options mentioned, with no breakfast as advertised, despite nearby restaurants.
Overall Experience8.8
Overall satisfactory experiences, though several reviews express disappointment with specific aspects.