Parking
Free private parking is possible on site (reservation is not needed).
FREE
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Almaty, KZ
DoubleTree by Hilton Almaty
115 Dosmukhamedov Street 05000
5 stars · Guest score 8/10
About this hotel
Luxurious Amenities DoubleTree by Hilton Almaty offers a range of luxurious amenities including a spa, indoor pool, sauna, and bar for guests to unwind and relax during their stay. Convenient Facilities With a restaurant, 24-hour front desk, room service, free WiFi, business centre, and on-site ATM machine, guests can enjoy a convenient and hassle-free experience at the hotel. Prime Location Situated in Almaty city-centre, DoubleTree by Hilton Almaty provides easy access to popular attractions such as Kasteev State Museum of Arts and Kazakhstan Independence Monument, making it the ideal choice for travelers looking to explore the city. Experience luxury and convenience at DoubleTree by Hilton Almaty.
Facilities
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Secured parking
- Parking
- Swimming pool
- Heated pool
All 69 facilities
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Hammam
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- Food delivered to guest room
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
House rules
Internet
WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for KZT 20,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Some guests mentioned issues such as poor bathroom cleanliness.
- Service8.4
Overall, the service was considered friendly and supportive, albeit with minor issues.
- Location8.0
Location is central, although some guests found it difficult to find.
- Room Quality7.9
Rooms were described as lovely and spacious, with some room for improvement.
- Amenities8.9
Amenities such as gym and pool received positive mentions.
- Value for Money7.9
Value perception varied with some feeling prices didn't match room quality.
- Food and Beverage7.5
Limited breakfast options were noted by guests.
- Overall Experience7.9
The stay was generally pleasant with some minor complaints.