Nairobi, KE

Sarova Panafric Hotel, Nairobi Upper Hill

Junction of Kenyatta Ave and Valley Rd.

4 stars · Guest score 8.6/10

About this hotel

Luxurious Accommodation Indulge in individually decorated air-conditioned rooms at Sarova Panafric Hotel, each equipped with modern amenities for a comfortable stay, including satellite TV and a minibar. Culinary Delights Savor delectable meals at the Flame Tree Restaurant and Bar, offering a variety of dining options from English breakfast to à la carte menus. The Pool Garden Restaurant also provides a buffet lunch experience for guests to enjoy. Relaxation and Convenience Unwind with a massage at Tulia Wellness Beauty & Therapy or explore the curio shop on-site. Take advantage of the business center services and complimentary Wi-Fi during your stay. Experience Nairobi's charm with a stay at Sarova Panafric Hotel.

Highlights

Nearby Attractions & Vibe

Explore Nairobi’s Upper Hill setting with convenient access to city services and a lively urban atmosphere just steps from Kenyatta Avenue.

Service & Comfort

Guests note exceptional staff and spacious, well-appointed rooms, with attentive service enhancing your stay.

Amenities & Dining

Enjoy diverse dining options at Flame Tree and Pool Garden Restaurant, plus on-site wellness and bar experiences for relaxation.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Heated pool
  • Pool bar
All 85 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Allergy-free room
  • Kid meals
  • Snack bar
  • Kid-friendly buffet
  • Wine/champagne
  • Sun umbrellas
  • Fruits
  • Shallow end
  • Personal trainer
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Cleanliness was generally positive, but some concerns were raised regarding specific issues.

  • Service9.1

    Many reviews highlighted the helpfulness and friendliness of the staff.

  • Location9.1

    The location received positive mentions, particularly for its convenience to various services.

  • Room Quality8.6

    Rooms were described as spacious and well-appointed.

  • Amenities8.6

    Amenities like the pool and restaurant were well-received, though some specific criticisms were noted.

  • Value for Money8.3

    Value for money was described as fair, but some mentioned prices can be high.

  • Food and Beverage8.6

    Breakfast offerings were particularly praised.

  • Overall Experience8.6

    Despite mixed feelings, the overall experience has been positive for most guests.