Nairobi Neighborhood
Experience the vibrant surroundings of Upper Hill, close to Nairobi's attractions and offering a lively local atmosphere.
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Nairobi, KE
Sarova Panafric Hotel, Nairobi Upper Hill
Junction of Kenyatta Ave and Valley Rd.
4 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodation Indulge in individually decorated air-conditioned rooms at Sarova Panafric Hotel, each equipped with modern amenities for a comfortable stay, including satellite TV and a minibar. Culinary Delights Savor delectable meals at the Flame Tree Restaurant and Bar, offering a variety of dining options from English breakfast to à la carte menus. The Pool Garden Restaurant also provides a buffet lunch experience for guests to enjoy. Relaxation and Convenience Unwind with a massage at Tulia Wellness Beauty & Therapy or explore the curio shop on-site. Take advantage of the business center services and complimentary Wi-Fi during your stay. Experience Nairobi's charm with a stay at Sarova Panafric Hotel.
Highlights
Guest Comfort
Enjoy personalized service, modern amenities, and relaxing wellness options to make your stay truly comfortable.
Dining & Amenities
Savor diverse meals at on-site restaurants and unwind with amenities like satellite TV, minibar, and a curio shop.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Heated pool
- Pool bar
All 85 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Kid-friendly buffet
- Wine/champagne
- Sun umbrellas
- Fruits
- Shallow end
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Cleanliness was generally positive, but some concerns were raised regarding specific issues.
- Service9.1
Many reviews highlighted the helpfulness and friendliness of the staff.
- Location9.1
The location received positive mentions, particularly for its convenience to various services.
- Room Quality8.6
Rooms were described as spacious and well-appointed.
- Amenities8.6
Amenities like the pool and restaurant were well-received, though some specific criticisms were noted.
- Value for Money8.3
Value for money was described as fair, but some mentioned prices can be high.
- Food and Beverage8.6
Breakfast offerings were particularly praised.
- Overall Experience8.6
Despite mixed feelings, the overall experience has been positive for most guests.
Guest reviews
The hospitality was amazing and so was the food.
The hospitality was amazing and so was the food.
V. Good buffet breakfast, Pretty grounds.
V. Good buffet breakfast, Pretty grounds.
What I like most is the staff. They are super friendly and courteous. They also are quick to respond to the messages I sent thru booking.com app. The room is nice and clean. Beds are comfortable.
What I like most is the staff. They are super friendly and courteous. They also are quick to respond to the messages I sent thru booking.com app. The room is nice and clean. Beds are comfortable.
Beautiful pool
Beautiful pool
The fact that the pool closed at 6pm very early but the staff were nosy and constantly following us around making us uncomfortable. The restaurant front staff are terrible especially the hostesses who cross examines customers about their bills esp breakfast and we ended up paying $3500 unnecessarily for one. Very disappointing!
Comfort
Comfort
Nothing to report