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Florianópolis, BR
Intercity Portofino Florianópolis
Rodovia SC - 401, km 16,3 Saco Grande
4 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation and Prime Location State-of-the-Art Facilities : Enjoy access to a fitness centre, private parking, and a bar during your stay at Intercity Portofino Florianópolis. Indulge in the convenience of a restaurant, 24-hour front desk, and room service, all complemented by free WiFi throughout the property. Pet-Friendly Services : Travel with your furry companion as the hotel allows one pet per room for a fee. Your pet's comfort and safety are a top priority, with specific requirements to be met for their stay. Relaxation and Recreation : Unwind in well-appointed rooms featuring a desk, Smart TV, and private bathroom. Make a splash in the indoor pool or explore nearby attractions such as Iguatemi Florianopolis Shopping Mall and Praia de Jurerê beach. Contact us today to reserve your unforgettable stay at Intercity Portofino Florianópolis!
Facilities
- Parking
- Swimming pool
- Private parking
- Parking garage
- Pool with view
- Indoor pool
- Rooftop pool
- Pet bowls
- Pet basket
All 72 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Sun loungers or beach chairs
- Wine/champagne
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.8
Repeated praise for very clean rooms and good housekeeping (e.g., 'quarto limpissimo', 'Limpeza e instalações', 'Limpeza, bom café da manhã').
- Service9.8
Staff frequently described as attentive, helpful and professional (Diego and others praised; quick help with lost key). A few isolated reports of uninterested/untrained staff at breakfast/restaurant are noted but uncommon.
- Location9.0
Location is convenient for events and some guests (close to event/commitments), with good parking; however several guests mention distance from city center/beaches and occasional road noise.
- Room Quality8.8
Rooms often described as spacious and comfortable, but recurring issues: poor pillows, air-conditioning control problems (centralized), small minibar/fridge, occasional maintenance issues (burnt lamp, defective jet) and lack of bathroom exhaust.
- Amenities8.4
Heated pool area and basic facilities/accessible rooms praised; limitations noted include a small gym, small pool compared to photos, limited restaurant menu and TV lacking streaming apps.
- Value for Money7.2
Multiple guests explicitly state price is high for what is delivered ('Caro', 'Não vale o preço'), making value perception notably weaker despite some good benefits.
- Food and Beverage8.0
Breakfast receives both strong praise ('café da manhã ótimo', 'delicioso') and criticism ('extremamente fraco'); restaurant reviews are mixed from very good to poor (examples of bad service and undercooked/dry dishes).
- Overall Experience9.4
Overall largely positive experiences driven by cleanliness and service, comfortable rooms and convenient location for events; tempered by recurring issues around price, some maintenance and inconsistent F&B quality.
Guest reviews
I liked the service of the people, I was very well treated! My recognition for the attention and cordiality.
I liked the service of the people, I was very well treated! My recognition for the attention and cordiality.
Everything
Everything
Nothing
lack of heating in the air conditioning
All employees very polite and friendly, from reception to the restaurant and valet service. Grade 10.
All employees very polite and friendly, from reception to the restaurant and valet service. Grade 10.
I found the room a bit small but since I stayed only one night, it's okay.