Location & Vibe
Situated on Cnr Earl St and Marine Parade, the hotel places you steps from Queenstown’s shops, restaurants and nightlife for easy city exploration.
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Queenstown, NZ
Novotel Queenstown Lakeside
Corner of Earl and Marine Parade
4 stars · Guest score 8.4/10
About this hotel
Spectacular Views Experience breathtaking alpine, garden, and lake views from our contemporary rooms with private balconies. Luxurious Amenities Indulge in ski storage, spa pool, valet parking, and 24-hour room service. Enjoy local cuisine at Elements Restaurant and savor our rooftop honey. Convenient Location Located just a minute away from shops, restaurants, and nightlife, Novotel Queenstown Lakeside is the perfect hub for your Queenstown adventures. Book now to experience the ultimate blend of luxury and convenience at Novotel Queenstown Lakeside!
Highlights
Service & Comfort
Guest notes highlight friendly staff and responsive service, with rooms featuring private balconies and alpine views for a relaxing stay.
Amenities & Dining
Luxurious touches include ski storage, spa pool, and 24-hour room service, plus Elements Restaurant and rooftop honey to savor locally.
Facilities
- Parking
- Valet parking
- Private parking
All 75 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Skiing
- Breakfast in the room
- Packed lunches
- Ski storage
- Babysitting/child services
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Electric vehicle charging station
- Kid-friendly buffet
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Some reviews mentioned cleanliness issues, particularly with dirty corridors and old rooms.
- Service9.6
Consistently positive feedback on staff friendliness and service quality.
- Location9.6
Numerous mentions of excellent location regarding proximity to attractions.
- Room Quality7.6
Several reviews indicated that rooms are dated and not well-maintained.
- Amenities8.1
Amenities are lacking with additional charges for parking and breakfast issues.
- Value for Money8.1
Some guests felt the hotel overpriced for what is offered, particularly given the conditions.
- Food and Beverage7.6
Breakfast options were criticized for being unsatisfactory.
- Overall Experience8.6
General sentiment was mixed, with some positive aspects overshadowed by negatives.