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Queenstown, NZ
Crowne Plaza Queenstown by IHG
93 Beach Street
4 stars · Guest score 8.6/10
About this hotel
Stunning Views and Convenient Location The Crowne Plaza Queenstown offers breathtaking views of Lake Wakatipu and the Remarkable mountain range, all while being just a short walk from Queenstown's main attractions and the beach. Luxurious Rooms and Dining Experience Each room at the hotel features a balcony with courtyard, mountain, or lakeside views, modern design for comfort, flat-screen TV, and complimentary WiFi. Indulge in international cuisine at the on-site restaurant, threesixty, or relax with a drink in the lounge while enjoying the scenic beauty. Relaxation and Recreation Guests can enjoy a good night's sleep with the Sleep Advantage program, access the fully equipped fitness center, and benefit from complimentary ski gear storage. In the summer, unwind in the outdoor courtyard with live performances or join free Yoga sessions in January and February. Book now to experience the perfect blend of luxury and convenience at Crowne Plaza Queenstown.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
All 75 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Skiing
- Breakfast in the room
- Packed lunches
- Ski storage
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Board games/puzzles
- Concierge service
- Special diet menus - on request
- Kid meals
- Electric vehicle charging station
- Kid-friendly buffet
- Outdoor furniture
- Picnic area
- Wine/champagne
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Accessibility
35.71 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
There were a few complaints about cleanliness, including dirty tissues left behind.
- Service9.2
Most reviews praised the staff for being friendly and accommodating, though there was one negative incident.
- Location9.2
The hotel is ideally located close to town and many attractions, which was frequently highlighted positively.
- Room Quality7.6
Some rooms were noted as needing upgrades and air conditioning issues were reported.
- Amenities8.7
The breakfast and in-house restaurant received positive mentions, and parking was appreciated.
- Value for Money8.1
While generally good, some guests felt the price was high for the room quality.
- Food and Beverage9.2
Breakfast was described as excellent and many found the dining options convenient.
- Overall Experience8.7
Positive overall sentiment with a few issues that guests encountered, but many would recommend the hotel.
Guest reviews
Good
Good
Our room is too far from the elevator
Queenstown room 601, view was amazing.
Queenstown room 601, view was amazing.
Bathroom was out dated, need to remove the bath (shower over Bath) and put a shower in (no bathtub)
Location
Location
Long walk from lift to our room