Gold Coast, AU

Crowne Plaza Surfers Paradise by IHG

2807 Gold Coast Highway

4 stars · Guest score 8.2/10

About this hotel

Luxurious Accommodation Options Crowne Plaza Surfers Paradise offers a variety of ocean-facing rooms and deluxe suites, providing guests with stunning views of the Gold Coast coastline or hinterland from their private balconies. Wake up to the soothing sound of the ocean and indulge in a relaxing stay amidst luxury and comfort. Dining Experiences From food and beverage services in the tropical gardens by the resort-style pool to private dining at Balthazar Wine & Dining, guests can enjoy a range of culinary delights. Experience Queensland’s only revolving restaurant, Four Winds 360°, offering fresh seafood and Australian fusion cuisine while soaking in breathtaking sunset views. Convenient Location and Attractions Situated between Cavill Avenue and Broadbeach, the hotel provides easy access to entertainment, shopping, and dining options. Explore nearby attractions such as The Star Gold Coast Casino, Theme Parks, and Sea World, all within a short drive from the property. Book now for a memorable stay at Crowne Plaza Surfers Paradise.

Highlights

Prime Location

Situated between Cavill Avenue and Broadbeach, the hotel offers easy access to entertainment, shopping, and attractions like Sea World and Theme Parks.

Guest Comfort

Enjoy luxurious ocean-facing rooms and deluxe suites with private balconies, complemented by attentive service and relaxing surroundings.

Unique Dining Options

Experience Queensland’s only revolving restaurant, Four Winds 360°, and dine in tropical gardens or at Balthazar Wine & Dining.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Kids' pool
  • Fence around pool
All 90 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Currency exchange
  • Babysitting/child services
  • Chapel/shrine
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Board games/puzzles
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Lockers
  • Electric vehicle charging station
  • Public transport tickets
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fitness/spa locker rooms
  • Tennis equipment
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Key card access
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Clean and tidy rooms were noted, but there were mentions of outdated facilities.

  • Service8.6

    Staff were friendly, but some issues raised about communication among staff.

  • Location9.1

    Great location with easy access to beach, restaurants, and public transport.

  • Room Quality7.5

    Rooms noted as comfortable, but some mentioned being outdated.

  • Amenities7.1

    Facilities like the waterpark closed early; needs improvement for family access.

  • Value for Money8.0

    Good value for accommodation with breakfast, though some felt better options are available.

  • Food and Beverage8.6

    Breakfast menu and food quality received positive feedback.

  • Overall Experience8.6

    Overall pleasant stay, special mentions for celebrating the anniversary.

Guest reviews

Olivia · 9/10
Mary · 10/10
Nisha · 1/10
Jose · 10/10

The location is excellent and near light rail station, and the bed was exceptionally comfortable. We had a very pleasant and relaxing stay.

The location is excellent and near light rail station, and the bed was exceptionally comfortable. We had a very pleasant and relaxing stay.

The TV and Wi-Fi connection kept breaking up every minute whenever I tried to watch a movie, which made it difficult to enjoy the streaming service.

Mahmud · 9/10
Jose · 10/10
Gonzalo · 8/10

Nothing

Nothing

The hotel is like a brothel

Patrick · 1/10