Melbourne, AU

Hotel Grand Chancellor Melbourne

131-137 Lonsdale Street

4 stars · Guest score 8.2/10

About this hotel

Stunning Rooftop Pool with Panoramic Views Experience the breathtaking sights of Melbourne CBD from our heated rooftop swimming pool at Hotel Grand Chancellor Melbourne. Prime Location in the Theatre District Immerse yourself in the vibrant culture of Melbourne with easy access to theatres, nightlife, and shopping just minutes away. Modern Rooms and Delectable Dining Options Indulge in stylish accommodations with satellite TV and luxurious bathroom amenities. Start your day with a lavish breakfast buffet at Footlights Restaurant and savor delectable dishes at Encore Restaurant & Bar. Book your stay at Hotel Grand Chancellor Melbourne now for an unforgettable experience!

Highlights

Prime Location in the Theatre District

Enjoy easy access to Melbourne's vibrant theatre scene, nightlife, and shopping, right in the heart of the city.

Comfort and Service Excellence

Relax in modern rooms equipped with satellite TV and luxurious amenities, ensuring a comfortable stay.

Unique Amenities and Dining Options

Take in panoramic city views from the rooftop pool and indulge in delicious meals at our on-site restaurants.

Facilities

  • Parking
  • Accessible parking
All 45 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Process in place to check health of guests
  • Delivered food - securely covered
  • Happy hour

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Multiple reviews praised the cleanliness, noting it was one of the cleanest hotels.

  • Service8.4

    Staff were frequently described as friendly and helpful, providing good service.

  • Location8.4

    Great location mentioned multiple times, especially for access to the theatre and CBD.

  • Room Quality8.0

    Rooms were generally noted as clean and spacious, with a few comments about being dated.

  • Amenities7.5

    Some amenities like the pool were either not available or mentioned with issues.

  • Value for Money8.4

    Many reviews indicated good value, especially for the location and included breakfast.

  • Food and Beverage8.0

    Breakfast received positive reviews, though there were some complaints about service items.

  • Overall Experience8.4

    General satisfaction found throughout the reviews, noting enjoyable stays.

Guest reviews

Location, room size, friendly staff

Location, room size, friendly staff

Bathroom was a little on the small size

Rebecca · 8/10
Paul · 9/10

Excellent helpful staff. Great breakfast, comfortable rooms.

Excellent helpful staff. Great breakfast, comfortable rooms.

Shower pressure was quite weak. We had problems connecting to the WiFi for a couple of days.

Steve606 · 9/10

The service

The service

The food at the buffet- bacon and sausages were undercooked.

Jacqui · 10/10
Mudge-Whelan · 10/10
Robins · 10/10
Kylie · 5/10
Meg · 10/10