City-Centre Location
Enjoy easy access to Banff's vibrant downtown area with complimentary transit passes to explore the local attractions.
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Banff, CA
Banff Caribou Lodge and Spa
521 Banff Ave
3 stars · Guest score 8/10
About this hotel
Luxurious Spa Experience Indulge in relaxation at Red Earth Spa with hydrotherapy treatments and full access to hot pools and steam rooms. Gourmet Dining at The Keg Savor delicious steaks and cocktails at The Keg Steakhouse and Bar conveniently located on-site. Convenient City-Centre Location Explore Banff's vibrant center just a short walk away, with complimentary transit passes for further adventures. Book now for a rejuvenating stay at Banff Caribou Lodge and Spa, where comfort and luxury meet in the heart of the mountains.
Highlights
Luxurious Spa Experience
Unwind at Red Earth Spa with hydrotherapy treatments, hot pools, and steam rooms for ultimate relaxation.
Gourmet Dining and Amenities
Savor steaks and cocktails at The Keg Steakhouse and Bar on-site, complemented by distinctive spa amenities for your comfort.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
- Pet bowls
- Pet basket
All 68 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Pets allowed
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Canoeing
- Sauna
- Dry cleaning
- Skiing
- Massage services
- Spa/wellness center
- Ski storage
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Vending machine - drinks
- Toilet with grab rails
- Public transport tickets
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Ski pass vendor
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Manicure
- Pedicure
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Smoke alarms
- Physical distancing in dining areas
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Several reviews mentioned dirty rooms and a lack of cleanliness in the passage areas.
- Service9.0
Consistently mentioned as helpful and accommodating by multiple guests.
- Location8.5
Multiple reviews highlighted the great location near downtown and attractions.
- Room Quality7.5
Some rooms were described as cramped with uncomfortable pillows and beds.
- Amenities8.0
Guests enjoyed the spa, sauna, and pool facilities.
- Value for Money7.5
Some guests felt it was a bit pricey considering the room quality.
- Food and Beverage8.5
The on-site restaurant received positive feedback.
- Overall Experience8.0
Overall satisfaction was high despite some issues with cleanliness and room quality.
Guest reviews
Location
Location
A bit old
I particularly enjoyed the adjacent restaurant (Keg Steakhouse).
I particularly enjoyed the adjacent restaurant (Keg Steakhouse).
The room was dark.
Rooms were comfortable and clean, the Hottub was my favourite thing to do before bed, I liked the location and walking to downtown Banff, free transit pass was helpful
Rooms were comfortable and clean, the Hottub was my favourite thing to do before bed, I liked the location and walking to downtown Banff, free transit pass was helpful