Well Placed
Set in Mexico City, within easy reach of the area’s main sights and transport links.
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Mexico City, MX
Hotel Benidorm
Frontera 217
4 stars · Guest score 8.5/10
About this hotel
Spacious Accommodations and Exceptional Facilities Hotel Benidorm offers spacious accommodations and exceptional on-site facilities, providing easy access to popular Mexico City attractions. The vibrant Zona Rosa, World Trade Center, Telmex Cultural Center, and La Ciudadela market are all within reach, with metro stations just a short walk away. Convenient Location Located near various shopping centers and local restaurants, Hotel Benidorm ensures guests have everything they need at their fingertips. Explore the city with ease and make the most of your stay in Mexico City. Delicious Dining and Entertainment Options Indulge in delicious meals at the on-site Mesón del Monje restaurant, and unwind at the lobby piano bar. For souvenirs and gifts, visit the hotel's gift shop. Experience a comfortable and memorable stay at Hotel Benidorm - book now!
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 63 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Kid meals
- Lockers
- Lower bathroom sink
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Mixed reports: some guests praised daily cleaning and found rooms clean, but multiple reviews mention poor maintenance (old/holed towels, clogged sink, worn furniture and general cleanliness issues).
- Service10.0
Staff repeatedly described as very friendly and helpful (allowed early parking storage, professional daily room cleaning, attentive). A few isolated complaints about billing were reported but majority of comments praise the service.
- Location10.0
Consistently praised: excellent location near Hospital General, metro and metrobús with many restaurants, shops and transport options within walking distance — very convenient for exploring the city.
- Room Quality8.5
Rooms are described as spacious and comfortable with good water pressure, but several guests noted hard mattresses, old furniture or minor maintenance issues; overall mixed-to-positive room experience.
- Amenities6.0
Notable gaps: multiple guests mentioned lack of in-room fridge and kettle, no pool, and limited in-room amenities; some appreciated basic conveniences nearby but on-site amenities are limited.
- Value for Money7.0
Mixed value perception: some find it a reasonable base for the area, but there are reports of unexpected extra charges and expectations mismatched with advertised star rating, lowering perceived value for some guests.
- Food and Beverage10.0
Breakfast described as varied and positive in at least one review; no major negative reports about food/beverage services in the dataset.
- Overall Experience10.0
Overall stays are often positive due to location, helpful staff and clean/spacious rooms for many guests, though maintenance and amenity shortcomings create variability in individual experiences.