Cairns City Center
Located in the heart of Cairns, the hotel provides easy access to local attractions, vibrant neighborhoods, and stunning waterfront views.
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Cairns, AU
Crystalbrook Riley
131-141 The Esplanade
5 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodation and Stunning Views Crystalbrook Riley boasts 311 stylish rooms and suites, most with spacious balconies offering urban, resort, or sea views. Enjoy high-tech amenities like an Apple iPad control center, 55-inch Smart TV, and Nespresso coffee machine in each room. Exceptional Dining and Entertainment Options Savor daily breakfast at the property and dine at the modern Paper Crane restaurant or Cairns’ highest rooftop bar, Rocco. Indulge in 24-hour in-room dining or visit the upcoming Greenfields restaurant. Relaxation and Recreation Unwind at the expansive lagoon pool or private beach, lounge in a cabana, or take a dip in the lap pool. Stay active at the 24-hour fitness center or book tours at the interactive lobby space. Book your stay at Crystalbrook Riley now to experience luxury and comfort in the heart of Cairns!
Highlights
Exceptional Guest Service
Enjoy luxurious accommodations with high-tech amenities, personalized service, and a relaxing atmosphere designed for your comfort.
Unique Amenities & Dining
Relax by the lagoon pool or rooftop bar, and indulge in diverse dining options including daily breakfast and innovative restaurants.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Street parking
- Pool with view
- Fence around pool
All 72 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Garden
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Bar
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Key card access
- Mobile app for room service
- Live music/performance
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
What's nearby
- Great Barrier Reef30 km
- Cairns Esplanade Lagoon0.1 km
- Reef Fleet Terminal (Marina)0.3 km
- Cairns Aquarium0.6 km
- Rusty's Markets0.7 km
- Flecker Botanic Gardens (Cairns Botanic Gardens)3.5 km
- Kuranda Scenic Railway / Skyrail Rainforest Cableway (Kuranda)25 km
- Cairns Night Markets0.4 km
- Cairns Railway Station1.0 km
- Cairns Airport6.0 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Reviews highlighted the cleanliness of the pool and communal areas, contributing to a positive sentiment.
- Service8.9
Staff were frequently mentioned as helpful and attentive, enhancing the service rating.
- Location8.8
The location was praised for its convenience and views, leading to a higher rating.
- Room Quality8.6
Rooms were described as beautiful and well-equipped, supporting a positive perception.
- Amenities8.6
Amenities such as the pool and breakfast buffet were well-received, supporting the score.
- Value for Money8.4
Some comments noted pricing concerns, especially regarding food and parking.
- Food and Beverage8.3
Mixed sentiments around food quality; some disappointment in offerings.
- Overall Experience8.7
General satisfaction expressed through reviews, summarizing a favorable stay.
Guest reviews
Facilities were outstanding
Facilities were outstanding
A little further to walk to marina
Pool was gorgeous although slightly too cold for my liking, rooms were spacious comfortable and clean, staff were all lovely and breakfast was great
Pool was gorgeous although slightly too cold for my liking, rooms were spacious comfortable and clean, staff were all lovely and breakfast was great
Spa was out of action for 2 days
Pool, view, comfortable bed, and great location. Close to restaurants and walking tracks.
Pool, view, comfortable bed, and great location. Close to restaurants and walking tracks.
Stunning view
Stunning view
It had a resort feel and was lovely.
It had a resort feel and was lovely.
The fire alarm went off.