Accessible Location
Just a short drive from Cancun International Airport and close to vibrant shops and entertainment venues, offering convenience and excitement.
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Cancún, MX
Cancun Bay All Inclusive Hotel
Boulevard Kukulkan KM 3.5
4 stars · Guest score 7.9/10
About this hotel
Breathtaking Views and Luxurious Amenities Experience the stunning Mujeres Bay right from your private balcony or terrace at Cancun Bay Resort - All Inclusive. With beachfront and relaxation pools, tennis courts, and a hot tub bar, relaxation is inevitable. Exquisite Dining and Convenience Indulge in a culinary journey with Mexican and international cuisine offered at the on-site restaurant. Located near Cancun's vibrant restaurants, shops, and entertainment venues, the resort offers both serenity and excitement. Accessible Location and Comfort Only a short drive from Cancun International Airport and the city's commercial area, Cancun Bay Resort ensures a seamless travel experience. Each room is equipped with modern amenities, ensuring a comfortable stay throughout your visit. Book now to experience the perfect blend of luxury and convenience at Cancun Bay Resort - All Inclusive.
Highlights
Comfort and Service
Modern amenities in every room ensure a relaxing stay, complemented by attentive service and a serene atmosphere.
Luxurious Amenities
Enjoy beachfront views, relaxation pools, tennis courts, and on-site dining featuring Mexican and international cuisine.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Pool bar
All 96 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Massage services
- Packed lunches
- Spa/wellness center
- Table tennis
- Billiards
- Karaoke
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Snack bar
- Toilet with grab rails
- Indoor play area
- Private beach area
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Shallow end
- Yoga classes
- Fitness classes
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Key card access
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Aerobics
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Mixed signals: several guests praised clean pools and beach, but there are serious hygiene/maintenance issues reported (pool water that stained swimsuits and caused skin reactions, leftover items in minibar/fridge).
- Service9.6
Consistently praised staff across reviews — described as super, exceptional, friendly and attentive; staff empathy and helpfulness are clear positives despite occasional service lapses at bars.
- Location8.5
Very convenient beachfront/hotel-zone location with private/small clean beach access noted; some guests mention limited beach/ocean access and small beach size.
- Room Quality7.2
Rooms are often described as nice and clean but there are complaints about hard pillows, some bathroom/room issues and one report of room not properly cleared before arrival.
- Amenities8.4
Strong on amenities: multiple pools, jacuzzi, pool bar and evening activities are noted positively, though towels are sometimes limited and main pool/bar hours are restrictive.
- Value for Money7.5
Mixed perceptions: some guests say it’s great value for budget travelers, while others find it expensive relative to food quality and limited amenities at certain times.
- Food and Beverage6.8
Frequent complaints about repetitive buffet options (same food daily), inconsistent bar/drink quality and limited dining hours; some guests found meals enjoyable but overall F&B is a weaker point.
- Overall Experience8.2
Overall stay is enjoyable for many due to location, pools and very good staff, but marred for some by food repetition, facility age and specific cleanliness/maintenance incidents.