Prime Location
Situated opposite Quill City Mall and close to public transit, the hotel offers easy access to Kuala Lumpur's attractions and vibrant neighborhood.
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Kuala Lumpur, MY
Sheraton Imperial Kuala Lumpur Hotel
Jalan Sultan Ismail
5 stars · Guest score 8.3/10
About this hotel
Convenient Location and Accessibility Sheraton Imperial Kuala Lumpur Hotel is ideally located opposite Quill City Mall and within walking distance of public transportation, making it easy for guests to explore the city. Relaxing Amenities and Services Guests can unwind by the outdoor swimming pool, enjoy meals at one of the three dining options, and take advantage of the free WiFi throughout the property. Modern Rooms and Wellness Facilities The hotel offers modern rooms with convenient amenities, a 24-hour front desk for assistance, a fitness center, and an award-winning spa for relaxation. To experience the best of Kuala Lumpur while indulging in luxurious comforts, book your stay at Sheraton Imperial Kuala Lumpur Hotel now.
Highlights
Exceptional Service
Enjoy modern rooms, a 24-hour front desk, and wellness facilities including an award-winning spa for a comfortable and relaxing stay.
Unique Amenities & Dining
Relax by the outdoor pool, dine at three on-site restaurants, and stay connected with complimentary WiFi throughout the hotel.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
All 64 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Wheelchair accessible
- Kid meals
- Electric vehicle charging station
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Steam room
- Visual aids: Braille
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.3
There were mentions of cleanliness issues, specifically in the bedroom and bathroom.
- Service8.8
Overall positive sentiment regarding friendly and helpful staff, with specific mentions of great service.
- Location8.7
The location was highlighted as excellent with convenient access to various sites.
- Room Quality8.3
Rooms were reported to be spacious and comfortable with good amenities.
- Amenities8.3
Facilities such as the pool and breakfast received positive feedback.
- Value for Money7.8
Good value noted in reviews, especially considering the quality of service and amenities.
- Food and Beverage8.8
Breakfast and food quality received high praise from multiple reviews.
- Overall Experience8.3
Mostly positive experiences mentioned, with some areas for improvement.
Guest reviews
The bed is comfortable, and the overall space is large. The gym is well-equipped. The sauna is comfortable.
The bed is comfortable, and the overall space is large. The gym is well-equipped. The sauna is comfortable.
The water pressure in the toilet is not strong enough. The water pressure in the bathroom is not strong enough. The toilet ventilation is not very good, and water will linger for a long time.
A very well-run hotel with really friendly staff in all areas. The rooms are perfect, and the breakfast is fantastic – there is something for everyone here. We booked a room with access to the Club Lounge. The Club Lounge is highly recommended! Very delicious snacks, cocktails, etc. are served! The location is very close to the Petronas Towers. We often used Grab as they are really cheap. The hop-on-hop-off bus is also highly recommended as it stops at all the sights. We stayed there for 3 nights and then continued to Bali! 100% recommendation
A very well-run hotel with really friendly staff in all areas. The rooms are perfect, and the breakfast is fantastic – there is something for everyone here. We booked a room with access to the Club Lounge. The Club Lounge is highly recommended! Very delicious snacks, cocktails, etc. are served! The location is very close to the Petronas Towers. We often used Grab as they are really cheap. The hop-on-hop-off bus is also highly recommended as it stops at all the sights. We stayed there for 3 nights and then continued to Bali! 100% recommendation