Prime Location
Situated in Kuala Lumpur's Golden Triangle, the hotel offers easy access to shopping, attractions, and the airport for a convenient stay.
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Kuala Lumpur, MY
The Ritz-Carlton, Kuala Lumpur
168 Jalan Imbi
5 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation : Enjoy elegant rooms and residences with panoramic views and marble bathrooms at the Ritz-Carlton in Kuala Lumpur. Convenient Location : Located in the Golden Triangle District, just a short walk from Pavilion Mall and other popular shopping centers, Aquaria KLCC and the Kuala Lumpur International Airport are also easily accessible. Exclusive Dining Options : Indulge in fine contemporary international and Asian cuisine at The Library, afternoon tea at The Lobby Lounge, artisanal delights at The Patisserie, and a hearty breakfast at The Cobalt Room. To experience luxury and convenience in the heart of Kuala Lumpur, book your stay at The Ritz-Carlton today.
Highlights
Exceptional Service
Enjoy luxurious accommodations with panoramic views, marble bathrooms, and personalized service designed for your comfort.
Unique Dining Experiences
Savor fine international and Asian cuisine, afternoon tea, and artisanal treats in elegant settings within the hotel.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Kids' pool
All 80 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Kids' club
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Live music/performance
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Petronas Twin Towers (KLCC)1.6 km
- Bukit Bintang0.4 km
- Menara Kuala Lumpur (KL Tower)0.9 km
- Batu Caves13 km
- Kuala Lumpur International Airport (KUL)45 km
- Jalan Alor (street food / night food market)0.3 km
- Pavilion Kuala Lumpur0.5 km
- Central Market (Pasar Seni)1.9 km
- Dataran Merdeka (Merdeka Square)2.3 km
- KL Sentral (major rail hub)3.0 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Multiple reviews highlighted the hotel was very clean and spotless.
- Service9.1
Exceptional service noted especially by the staff who were friendly and attentive.
- Location9.1
Location praised for being excellent and very convenient.
- Room Quality8.6
Some rooms noted as old and needing refurbishment, impacting the rating.
- Amenities8.6
Amenities were adequate but had some issues like pool maintenance.
- Value for Money8.6
General sentiment for a luxury hotel, perceived as good value.
- Food and Beverage9.1
Breakfast and dining options received high praise.
- Overall Experience8.6
Overall a very positive experience despite minor setbacks.
Guest reviews
everything
everything
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The staff were all, without exception, warm, friendly and helpful.
The staff were all, without exception, warm, friendly and helpful.
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they have a good breakfast with really nice staff and good location.
they have a good breakfast with really nice staff and good location.
none
The building is old, but it has a quaint and dignified interior and furnishings that I am very satisfied with. Thank you for upgrading my reservation from a 2-bedroom suite to a 3-bedroom suite for free.
The building is old, but it has a quaint and dignified interior and furnishings that I am very satisfied with. Thank you for upgrading my reservation from a 2-bedroom suite to a 3-bedroom suite for free.