Tulum, MX

Hotel Blanco Tulum Adults Only

Av. Coba entre gama oriente y asteroide

3 stars · Guest score 8/10

About this hotel

Luxurious Adults-Only Retreat Relaxing Outdoor Amenities : Enjoy a refreshing dip in the outdoor swimming pool, unwind at the bar, or take a leisurely stroll in the beautifully landscaped garden. Comfortable and Convenient Stay : From the 24-hour front desk to the concierge service, this 3-star hotel ensures all your needs are met. Stay connected with free WiFi, and indulge in room service for a cozy night in. Delightful Extras : Wake up to an a la carte breakfast, pamper yourself with a hot tub session, and soak up the sun on the inviting terrace. Experience the perfect blend of relaxation and convenience at Hotel Blanco Tulum. Book your stay now for an unforgettable getaway.

Highlights

Tulum Neighborhood

Located in the vibrant town of Tulum, enjoy easy access to local attractions and the relaxed Caribbean vibe.

Guest-Centered Service

Experience attentive service with a 24-hour front desk, concierge, and room service for a comfortable stay.

Relaxing Amenities

Unwind in the outdoor pool, hot tub, or enjoy a delicious a la carte breakfast on the terrace.

Facilities

  • Swimming pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
All 56 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Terrace
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Hot tub/Jacuzzi
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Adult only
  • Public Bath
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
03:00 PM – 11:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    The cleanliness of the facilities was noted as being very high, though there were some mentions of issues with certain amenities.

  • Service8.5

    The staff were consistently praised for their kindness and helpfulness.

  • Location8.5

    Many reviews highlighted the convenient location close to shops and attractions.

  • Room Quality7.5

    Some guests noted that the rooms were comfortable but mentioned issues with noise insulation.

  • Amenities7.5

    While the amenities were appreciated, there were remarks about limited availability of certain items.

  • Value for Money8.0

    Overall, guests felt that the value for money was satisfactory given the experience.

  • Food and Beverage8.0

    The food options were decent, but the breakfast arrangements received mixed reviews.

  • Overall Experience8.0

    An overall pleasant experience highlighted by the staff's service and location, despite some minor issues.

Guest reviews

- when we arrived the hotel was closed - we were put into the neighbouring hotel - the room was cool and beautiful but the toilet didn't flush - I called the reception; I was promised help; 10 minutes later I called again; I was told not to throw toilet paper into the bowl - something we hadn't done; again I asked for help/maintenance because the toilet didn't flush; 10 min later the receptionist came and offered us another room; he told is he had personally checked the air-conditioning, the fridge (I had medicine to keep cool) and the toilet were working; entering the room, the fridge wasn't even plugged in; plus, you couldn't lock the door leading to the balconies; we repeated the game 3 times, then we returned to our first room, and the plummer was called while we we're out for dinner; after that the toilet worked - in the morning there was no breakfast at the hotel, but at a close restaurant - it was quite poor, and the coffee machine was broken...

Fitz84 · 3/10

Não ficamos no hotel

Não ficamos no hotel

Não ficamos no hotel, pois ele estava fechado para reformas e nada foi avisado a nós antes de chegarmos ao local. Ficamos cerca de 15 minutos rodando a quadra procurando pelo hotel, pois retiraram a placa do nome do hotel. Tivemos que estacionar em outra rua pois na frente não podia estacionar, e ir a pé até o suposto local perguntar, e somente aí fomos informados por um atendente que a nossa estadia havia sido realocado para um hotel da mesma rede, em uma rua próxima. O outro hotel era bem similar, mas também tivemos que encontrá-lo por conta própria sem o endereço, poderia ter sido evitado se avisassem antes.

Giovana · 5/10

El ambiente tranquilo, la piscina

El ambiente tranquilo, la piscina

El wifi inestable, equipos para casas. El asensor roto los últimos 2 dias.

Antonio · 8/10

C était parfait

C était parfait

Liju05 · 10/10
Valentina · 7/10
Eva María · 8/10

La ubicación y el diseño de las habitaciones.

La ubicación y el diseño de las habitaciones.

El aroma de shampoo, el acondicionador y gel de ducha.

Joel García · 9/10

De locatie en redelijk rustige omgeving (vergeleken met de drukke hoofdstraat).Ook het personeel verdiend de complimenten! We werden netjes geholpen bij een probleem.

De locatie en redelijk rustige omgeving (vergeleken met de drukke hoofdstraat).Ook het personeel verdiend de complimenten! We werden netjes geholpen bij een probleem.

Achterstallig onderhoud van het zwembad. Wanneer het zwembad weer een lik verf krijgt en nieuwe bedjes, dan is het al zoveel beter. De foto’s zijn daarom verre van up-to-date

Quinten · 8/10