Mexico City, MX

Hotel Clé Reforma Insurgentes

Napoles No.62

3 stars · Guest score 8.8/10

About this hotel

Convenient Location and Modern Amenities Hotel Clé Reforma Insurgentes, nestled in Mexico City, offers a blend of convenience and modern amenities. With a fitness centre, terrace, and a restaurant and bar on-site, guests can unwind and dine with ease. Exceptional Services and Comfortable Accommodation This 3-star hotel stands out with its concierge service, tour desk, and 24-hour front desk. The air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, and flat-screen TV, ensuring a comfortable stay for every guest. Nearby Attractions and Easy Access Located just 1.2 km from The Angel of Independence and 1.1 km from the United States Embassy, Hotel Clé Reforma Insurgentes offers easy access to key landmarks. Plus, with airport transfers available, reaching the hotel from Benito Juarez International Airport is a breeze. Book your stay at Hotel Clé Reforma Insurgentes for a memorable and hassle-free experience.

Highlights

Prime Location Near Landmarks

Just minutes from The Angel of Independence and the U.S. Embassy, offering easy access to key attractions in Mexico City.

Exceptional Guest Service

Enjoy 24-hour front desk support, concierge, and tour desk services for a seamless and comfortable stay.

Modern Amenities and Dining

Relax in air-conditioned rooms with flat-screen TVs and coffee machines, and dine on-site at the restaurant and bar.

Facilities

  • Parking
  • Accessible parking
All 81 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Kid meals
  • Snack bar
  • Electric vehicle charging station
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.9

    Some reviews noted cleanliness issues, such as not particularly clean rooms.

  • Service8.9

    Service was generally regarded as helpful but there were complaints about rudeness from staff.

  • Location9.4

    The property has a great location, conveniently located near local attractions.

  • Room Quality8.4

    Rooms were spacious and comfortable, but there were mentions of uncomfortable mattresses.

  • Amenities8.4

    Amenities include large bathrooms and comfortable beds, though some facilities had issues.

  • Value for Money8.9

    Generally perceived as good value, though some felt room pricing was high for the quality.

  • Food and Beverage9.4

    Breakfasts were described as delicious and contributed positively to the stay.

  • Overall Experience8.9

    Overall, the stay was pleasant but with some dissatisfaction regarding staff interactions.

Guest reviews

The location of the hotel is excellent.

The location of the hotel is excellent.

Only the pillows are a bit high.

Barranco · 9/10
Myriam · 9/10

The attention of the Front desk staff and the room

The attention of the Front desk staff and the room

Lorena · 10/10
Diaz · 8/10
Geovanni · 10/10
Casas · 10/10
Cesar · 9/10

The location is perfect, close to metro and metrobus stations, close to shopping malls, as well as good restaurants in the area. In addition, the staff is very friendly and attentive.

The location is perfect, close to metro and metrobus stations, close to shopping malls, as well as good restaurants in the area. In addition, the staff is very friendly and attentive.

Montserrat · 10/10