Graycliff Hotel

About this hotel

Luxury Accommodations and Amenities The Graycliff Hotel, a restored mansion from 1740, offers air-conditioned rooms with free WiFi. The rooms boast tasteful decor with a European rich feel, featuring rich tapestries and comfortable amenities. Most rooms overlook the surrounding gardens, providing a serene atmosphere for guests. Culinary Delights and Exquisite Dining Options Indulge in a culinary journey at Graycliff with 2 restaurants on-site. The Humidor Churrascaria Restaurant serves stylish Brazilian cuisine and meat cuts, while the winery offers a selection of bottles from over 15 countries. Guests can also visit the Graycliff Cigar Company and explore the 3rd largest private wine cellar in the world, boasting over 250,000 bottles. Historic Charm and Scenic Views Overlooking the Government House, Graycliff Hotel is situated in the old part of Nassau. With a rich history and proximity to key attractions like the National Art Gallery, this luxurious hotel provides a perfect blend of historic charm and modern amenities. Book your stay at Graycliff Hotel for an unforgettable experience.

Highlights

Facilities

• Parking
• Free Parking
• Swimming pool
• Valet parking
• Private parking
• Outdoor pool
• Pool bar

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.8

  Several guests noted maintenance and cleanliness issues (heavily limescaled fittings, generally run-down appearance and need for refurbishment), indicating below-standard cleanliness/maintenance.

• Service9.0

  Service is repeatedly described as incredibly lovely, helpful and exceptionally friendly, though there are isolated negative experiences at check-out where staff ignored guests.

• Location9.0

  Location is praised (easy access to downtown and the beach; one guest explicitly cites the location as a pro).

• Room Quality7.5

  Mixed room experience: very comfortable beds and private balconies noted, but problems include noise above restaurant/bar, a non-working Jacuzzi, faulty bedside lamp, odd shower design that splashes water, and limited toiletries.

• Amenities8.6

  Pool(s) are a strong positive and repeatedly praised, contributing to a good amenities score, though some guests reported only one pool had water and the Jacuzzi was broken; garden tours and daytime traffic through pool areas were also noted.

• Value for Money7.0

  At least one guest explicitly stated price/quality does not match; given mixed service and maintenance issues this category is rated below target.

• Food and Beverage7.5

  Food and beverage experiences are mixed: some guests enjoyed breakfast, others called it 'miserabel' or reported late opening, lack of coffee/cream and poor service timing.

• Overall Experience8.6

  Overall stays are described as delightful by several guests (colonial charm, friendly staff, great pool), balanced by notable negatives (maintenance, breakfast issues, noise), resulting in a generally positive overall impression.

Guest reviews

Incredibly lovely and helpful staff. One of the comfiest beds I’ve ever slept in.

Incredibly lovely and helpful staff. One of the comfiest beds I’ve ever slept in.

Excellent rooms, decor and service! Oh and the pool… the pool!!

Excellent rooms, decor and service! Oh and the pool… the pool!!

Pool, comfortable bed, very friendly staff (except at check-out)

Pool, comfortable bed, very friendly staff (except at check-out)

Breakfast miserable, bathroom equipment (no shelves, no hooks, fittings very calcified), all-day tourist tours through the garden and also at the pool, at check-out we were practically completely ignored and not asked how we found the stay (the phone was more important), price/performance is not right here

The location

The location

My room was above the restaurant, the bar and the cigar room with music every night until after 11 pm… the breakfast was advertised from 7:30 am… I tried to get breakfast on the second day but they did not open till 8 pm… when I arrived there was no tea or coffee in the room… and the Jacuzzi bath did not work… I booked and paid for three days and I informed the hotel I will be leaving after two days… I had to rebook my flight… They said that because it was a third-party booking I would have to contact Booking.com and request a credit. If you are drinker of good wine and a smoker of fine cigars and enjoy excessive eating then this is your place… providing you do not stay there…It seems like a run down vestige of the British empire that is desperately in need of Restoration and refurbishment. Only one of the swimming pools had water in it….

Enjoyed our breakfast very much. Enjoyed the privacy of our Presidente room and balcony! Appreciated the access to downtown and the beach.

Enjoyed our breakfast very much. Enjoyed the privacy of our Presidente room and balcony! Appreciated the access to downtown and the beach.

The design of the shower was odd since the opening on the end allowed water to splash out to the toilet area. One of the bedside reading lamps would not work. Got a light bulb from the desk but lamp still did not work. There was only 1 bar of soap to share with the shower and sink. No cream for the coffee.