Prime Location in Nice
Situated in the heart of Nice, with easy access to the beach, Old Town, and local attractions like Promenade du Paillon.
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Nice, FR
Best Western Plus Hôtel Massena Nice
58 Rue Gioffredo
4 stars · Guest score 8.4/10
About this hotel
Design Hotel in the Heart of Nice Best Western Plus Hôtel Massena Nice offers a stylish retreat just steps away from the beach. The air-conditioned rooms with modern amenities ensure a comfortable stay, while the proximity to Nice's Old Town and transportation makes it a convenient choice for travelers. Luxurious Room Features Indulge in the comfort of minibars, tea/coffee facilities, and some rooms with balconies or terraces. The added touch of bathrobes in most private bathrooms enhances the upscale experience. Convenient Dining and Location Start your day with an American buffet breakfast and unwind with a drink at the hotel bar. Explore nearby attractions like the Promenade du Paillon garden and enjoy easy access to the airport from the bus stop within walking distance. Book your stay at Best Western Plus Hôtel Massena Nice for a memorable experience in the heart of the French Riviera.
Highlights
Comfort and Service
Enjoy air-conditioned rooms with modern amenities, minibars, and bathrobes, ensuring a relaxing and upscale stay.
Dining and Amenities
Start your day with a buffet breakfast, unwind at the hotel bar, and enjoy rooms with balconies or terraces.
Facilities
- Parking
- Valet parking
- Private parking
- Parking garage
- Pet bowls
All 64 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Electric vehicle charging station
- Vending machine - drinks
- Toilet with grab rails
- Lower bathroom sink
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Mixed to negative comments: some guests reported damp/very humid rooms, wet wardrobes and sheets, and discomfort with carpeted rooms (described as unhygienic), though other guests noted rooms were clean.
- Service10.0
Consistently praised: staff repeatedly described as very friendly, welcoming and helpful (reception, valet, parking attendants), with multiple guests explicitly commending service and willingness to resolve issues.
- Location10.0
Uniformly excellent: repeatedly described as superb/perfect/very central, close to the old town and seafront and within easy walking distance of attractions.
- Room Quality7.1
Mixed but leaning negative: many guests found rooms small, somewhat outdated, with small bathrooms and issues (some requested extra mattress toppers; terrace rooms may be less private). Several reviews mention tiny bathrooms and lack of modern walk-in showers.
- Amenities6.5
Negative mentions: missing toiletries (shampoo/slippers/robes/lotion), empty minibar in some 'superior' rooms, tea machine/b kettle not working for some guests, and weak AC reported by at least one guest.
- Value for Money7.6
Mixed: multiple guests felt the hotel was overpriced for its standing (complaints about high parking fees and perceived overpricing), but some guests accepted the cost given the prime location and service.
- Food and Beverage9.5
Generally positive: breakfast described frequently as good or very good compared with similar hotels (terms like 'quite good', 'buffet good', 'wspaniałe śniadanie'), though a few guests found it only 'okay' or limited.
- Overall Experience10.0
Overall positive: many guests would return and highlight the combination of superb location and excellent staff as the main reasons for a very positive stay, despite noted issues with rooms/amenities and some cleanliness concerns.
Guest reviews
The location and the kindness of the staff
The location and the kindness of the staff
Nothing
Beautiful hotel, very clean, with a very pleasant and professional staff. The room was comfortable and well-equipped, with a very appreciable welcome tray.
Beautiful hotel, very clean, with a very pleasant and professional staff. The room was comfortable and well-equipped, with a very appreciable welcome tray.
The free Wi-Fi connection was not working and, on the 5th floor, I barely had 5G. As for breakfast, I didn't really find the quality up to the standard of the establishment (but of course, it's a matter of taste). However, the quantity was definitely there.
Good location. Quite acceptable breakfasts. Good staff at the reception.
Good location. Quite acceptable breakfasts. Good staff at the reception.
The rooms require a major renovation. The condition of the doors, walls - simply depressing. Certain interior elements (apparently added to refresh the interior) certainly do not improve the situation. Very ancient air conditioning system (it worked, but only in one mode). Mosquitoes every day in the room!!! They clearly do not come from the street but live in the ventilation system. This is far from a 4-star rating in terms of room condition. (not even 3 stars).
The hotel is very centrally located, and the old town and the beach are within walking distance. The airport is easily and affordably accessible by public transport. The staff at the hotel is very accommodating and friendly. I will gladly come back.
The hotel is very centrally located, and the old town and the beach are within walking distance. The airport is easily and affordably accessible by public transport. The staff at the hotel is very accommodating and friendly. I will gladly come back.
Breakfast was fantastic! Staff was wonderful and location was perfect.
Breakfast was fantastic! Staff was wonderful and location was perfect.
Water temperature in the shower was not consistent.