Toronto, CA

Crowne Plaza Toronto - North York by IHG

900 York Mills Rd

4 stars · Guest score 7.9/10

About this hotel

Scenic Parkland Oasis Nestled on 15 acres of parkland, our hotel offers a tranquil escape just a short drive from Toronto's city centre. Luxurious Rooms and On-Site Activities Indulge in tastefully decorated rooms with essential amenities like air conditioning, iron, and toiletries. Enjoy on-site activities such as tennis courts and a state-of-the-art fitness centre. Culinary Delights and Convenient Location Savor a variety of international cuisines at our on-site restaurants. With easy access to major highways, guests can explore downtown attractions like the CN Tower and Canada's Wonderland. Book your stay at Pan Pacific Toronto for a perfect blend of relaxation and adventure!

Highlights

Nearby Attractions & Vibe

Explore a short drive to CN Tower, Rom and Distillery District, with easy access to Toronto Eaton Centre and Aga Khan Museum for a city-bound itinerary.

Service & Comfort

Guests note friendly staff and comfortable rooms amid a tranquil parkland setting just outside downtown.

Amenities & Dining

On-site restaurants offer diverse international cuisine, with essential room amenities and a state-of-the-art fitness centre nearby.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Outdoor pool - seasonal
  • Pet bowls
  • Pet basket
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Heating
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Dry cleaning
  • Billiards
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • ATM/cash machine on site
  • Lockers
  • Vending machine - drinks
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Picnic area
  • Wine/champagne
  • Fitness/spa locker rooms
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

What's nearby

  • CN Tower12 km
  • Casa Loma6.0 km
  • Royal Ontario Museum (ROM)9.0 km
  • Toronto Eaton Centre (shopping)11 km
  • Distillery Historic District11 km
  • Toronto Pearson International Airport (YYZ)24 km
  • York Mills TTC Station0.3 km
  • Aga Khan Museum4.5 km
  • Ontario Science Centre7.0 km
  • High Park13 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    Multiple mentions of cleanliness issues, including fire alarms and maintenance problems.

  • Service8.3

    Staff were highlighted as friendly and accommodating, with positive interactions noted.

  • Location7.8

    Good location for access to the city, though some mentioned distance to downtown.

  • Room Quality7.8

    Rooms were generally described as comfortable, although some amenities had issues.

  • Amenities7.8

    Provided adequate amenities, but there were some concerns about maintenance.

  • Value for Money8.3

    Mixed feelings about costs, but overall perceived as providing good value.

  • Food and Beverage8.3

    Breakfast was positively mentioned, though there were minor complaints about beverages.

  • Overall Experience7.8

    Overall a pleasant experience, with minor inconveniences.

Guest reviews

Such a nice and welcoming hotel. The people that helped me out was very nice. The room was very nice and big. Loved the balcony so much

Such a nice and welcoming hotel. The people that helped me out was very nice. The room was very nice and big. Loved the balcony so much

Codrington · 10/10

This property has been owned and operated by at least three different brands since it opened in the mid-1970s, each one promising to make improvements. The current owners, UK-based InterContinental Hotels Group, do appear to have spent some money after taking over less than a year ago. The property is always clean, particularly in the public areas, and previous chronic issues like torn curtains and broken furniture in guest rooms have been addressed. Its location has always been a plus as well, right on York Mills Road (for public transit) and close to restaurants, pubs and grocery stores.

This property has been owned and operated by at least three different brands since it opened in the mid-1970s, each one promising to make improvements. The current owners, UK-based InterContinental Hotels Group, do appear to have spent some money after taking over less than a year ago. The property is always clean, particularly in the public areas, and previous chronic issues like torn curtains and broken furniture in guest rooms have been addressed. Its location has always been a plus as well, right on York Mills Road (for public transit) and close to restaurants, pubs and grocery stores.

Despite new ownership, some basic guest amenities are lacking and have been lacking for a number of years. Emails to management always come back with promises to improve (eg. "we are planning to do such-and-such later this year" and so on) but thus far, few if any of those promises have come to pass. For example, room service was discontinued during the pandemic and has never resumed. This is odd for a hotel in Canada's largest city. As well, the television cable packages for the guest rooms are quite limited and lack proper local news and sports options, and the televisions themselves are "locked down" to prevent guests from using other devices like Chromecast or Fire Stick (or a game box) to compensate for the poor channel offering. You can't cast from a mobile device, either. Staff will tell you these are two of the most frequent complaints from guests who feel that a hotel that charges up to $300 a night should offer more, and I would have to agree.

Robert · 5/10
Tanya · 7/10
linda · 8/10
Dennis · 10/10

Staff attitude lack of care and ability to take our breakfast which we paid for to our room lack of housekeeping lack of communication from staff

Siddiqui · 2/10

Nothing

Nothing

David · 1/10

Great bang for your buck, quiet room, good water pressure. We stayed in a balcony room, super fab, super clean, and the staff are wonderful.

Great bang for your buck, quiet room, good water pressure. We stayed in a balcony room, super fab, super clean, and the staff are wonderful.

The rooms could use a little refresh

Rolando · 9/10