Prime Downtown Location
Situated in the vibrant Diamond Triangle district, the hotel offers seamless access to Kuala Lumpur's key attractions and lively surroundings.
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Kuala Lumpur, MY
Sunway Putra Hotel Kuala Lumpur
100 Jalan Putra
5 stars · Guest score 8.6/10
About this hotel
Prime Location in the Heart of Kuala Lumpur Enjoy the vibrant surroundings of the Diamond Triangle district and seamless connectivity to key attractions. Connected to Sunway Putra Mall Indulge in a shopping spree with over 300 brands and relish diverse dining options within the mall itself. Modern Amenities and Dining Options Relax in well-equipped rooms, stay connected with free Wi-Fi, and savor culinary delights at The Coffee House or Atrium Lounge. To experience luxury, convenience, and culture in one place, book your stay at Sunway Putra Hotel Kuala Lumpur now!
Highlights
Comfortable Guest Experience
Enjoy well-equipped rooms with free Wi-Fi and attentive service to ensure a relaxing and connected stay.
Dining and Shopping Options
Dine at The Coffee House or Atrium Lounge and explore over 300 brands within Sunway Putra Mall.
Facilities
- Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Accessible parking
- Pool with view
- Rooftop pool
- Kids' pool
All 49 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Kid meals
- Snack bar
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Smoke alarms
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Multiple reviewers reported cleanliness problems (bad toilet odor, yellowing toilet bowl, clogged shower, humid rooms) though some found rooms clean; overall below-par cleanliness in parts of the property.
- Service9.2
Numerous positive comments about staff: friendly, efficient housekeeping, free room upgrade at check-in, and praise in several languages — service is a clear strength.
- Location9.4
Consistently praised location: attached to a mall, immediate proximity to metro, excellent location and convenience for shopping/amenities.
- Room Quality8.0
Mixed reports: some rooms and suites described as spacious with great views, others described as run-down, dim lighting, hard mattresses or missing expected furniture.
- Amenities9.0
Strong amenities cited: extensive breakfast buffet, well-equipped gym, tea lounge, lounge access for suites and direct mall access; minor issues (parking confusion) noted.
- Value for Money8.2
Generally good value because of location and breakfast, but some guests felt the property was dated and not fully matching a 5-star expectation, slightly lowering perceived value.
- Food and Beverage9.0
Breakfast repeatedly praised as excellent and extremely varied (Malaysian, Indian, continental, Chinese), though there were occasional lines, crowding and missing items at times.
- Overall Experience8.4
Overall positive stays for many (clean, comfortable, convenient), but some significant disappointments (room condition, cleanliness, crowding) led to a mixed overall impression.
Guest reviews
The rooms are spacious and comfortable! The shower is huge, it's a real pleasure!! Cleaned every day, very pleasant! The staff is attentive and very kind!!
The rooms are spacious and comfortable! The shower is huge, it's a real pleasure!! Cleaned every day, very pleasant! The staff is attentive and very kind!!
You can still hear the neighbors through the walls but it's a minor detail!
Ambience, friendly staff, ease of access
Ambience, friendly staff, ease of access
Suggesting a sleeper sofa be placed in the room.
Yes
Yes
Yes
Location and price
Location and price
The car park fee is too high.