Location and Views
Stunning lake views of Lake Wakatipu with easy access to Coronet Peak and Cardrona nearby; enjoy the Queenstown setting and the Remarkables from Copthorne Queenstown.
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Queenstown, NZ
Copthorne Hotel and Resort Lakefront Queenstown
27 Frankton Road
4 stars · Guest score 7.7/10
About this hotel
Stunning Lake Views and Mountain Access The Copthorne Hotel & Resort in Queenstown offers breathtaking views of Lake Wakatipu and the Remarkables mountain range. With easy access to top ski areas like Coronet Peak and Cardrona, it's a perfect choice for nature lovers and adventure seekers. Comfortable Rooms and Dining with a View Featuring 240 spacious guest rooms, including suites with stunning lake views, the hotel ensures a comfortable stay. Enjoy free WiFi, balcony options, and dining at The Impressions Cocktail Bar and Restaurant with panoramic lake and mountain vistas. Relaxation and Convenience Unwind in the 2 spa pools, take in the picturesque surroundings, and make the most of the year-round resort amenities. Whether you're exploring the outdoors or simply enjoying the views, Copthorne Queenstown Hotel offers the perfect retreat. Book now for an unforgettable stay at Copthorne Hotel & Resort Queenstown!
Highlights
Service and Comfort
Guest rooms offer comfortable spaces with thoughtful amenities; guests note friendly staff and a convenient check-in experience in a scenic locale.
Amenities and Dining
The Impressions Cocktail Bar and Restaurant showcases panoramic lake and mountain vistas, complemented by spa pools and terrace areas for relaxation.
Facilities
- Parking
- Private parking
- Accessible parking
- Parking garage
All 66 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Horse riding
- Facilities for disabled guests
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Skiing
- Breakfast in the room
- Ski storage
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Electric vehicle charging station
- Toilet with grab rails
- Outdoor furniture
- Picnic area
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Rooms were very smelly; housekeeping was slow and not thorough.
- Service7.5
Mixed feedback; staff was sometimes slow and not very helpful.
- Location8.9
Location is awesome with beautiful views and easy access to downtown.
- Room Quality7.5
Some rooms had unpleasant smells and confusing layouts.
- Amenities8.0
Amenities were generally good, but some services could improve.
- Value for Money7.5
Some felt it was overpriced given the issues with cleanliness and service.
- Food and Beverage8.0
Food quality was good, but some found it too pricey.
- Overall Experience7.5
Overall experience was decent but marred by cleanliness and service issues.