Chicago, US

Holiday Inn & Suites Chicago-Downtown by IHG

506 West Harrison Street

3 stars · Guest score 8.2/10

About this hotel

Convenient Location and Comfortable Accommodation Located just a few blocks from the iconic Sears Tower, the Holiday Inn Chicago Downtown offers a prime city center location for both business and leisure travelers. The comfortable rooms provide a relaxing retreat after a day of exploring the vibrant city of Chicago. On-Site Dining and Leisure Facilities Indulge in delicious American cuisine at Sunny's Restaurant and Lounge, open for breakfast, lunch, and dinner. For relaxation and recreation, guests can take advantage of the seasonal outdoor swimming pool and modern fitness facilities. Nearby Attractions and Easy Access Explore popular attractions like Greek Town and the Shedd Aquarium, all conveniently located near the hotel. With easy access to public transport, iconic landmarks such as the Magnificent Mile and Navy Pier are just a short ride away. Book your stay at the Holiday Inn Chicago Downtown for a memorable and convenient Chicago experience.

Highlights

Prime Downtown Location

Located just blocks from the Sears Tower, the hotel offers easy access to Chicago's top attractions like Greek Town and the Shedd Aquarium.

Comfortable Guest Experience

Enjoy relaxing, well-appointed rooms and friendly service that make your stay in Chicago both enjoyable and comfortable.

On-Site Dining & Amenities

Savor American cuisine at Sunny's Restaurant and Lounge, and unwind with seasonal outdoor swimming and modern fitness facilities.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Outdoor pool - seasonal
  • Pool with view
  • Rooftop pool
All 52 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • ATM/cash machine on site
  • Lower bathroom sink
  • Higher level toilet
  • Sun loungers or beach chairs
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Accessibility

45.29 accessibility score

  • Ramp access
  • Level entrance
  • Hearing-accessible reception
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Accessible lifts
  • Pool lift
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Several reviews mention cleanliness issues, including dirty bathrooms and stained furniture.

  • Service9.0

    Staff was consistently described as friendly, helpful, and accommodating.

  • Location8.5

    Many guests praised the prime location near public transport and downtown.

  • Room Quality7.5

    Mixed feedback on room quality; some enjoyed the rooms while others had issues such as uncomfortable beds.

  • Amenities8.0

    Positive comments about available amenities, despite some concerns over missing features like a pool.

  • Value for Money8.5

    Overall good value, especially considering location and service provided.

  • Food and Beverage9.0

    Breakfast received high praise for variety and quality.

  • Overall Experience8.2

    Guests had a generally positive experience despite some drawbacks.

Guest reviews

Friendly staff

Friendly staff

Parking way too expensive

geert · 10/10
Subrata · 8/10

The pool and staff. Our room was beautiful ❤️

The pool and staff. Our room was beautiful ❤️

No hot tub

Sandra · 9/10

The rooftop pool was very nice!

The rooftop pool was very nice!

A person behind us got stuck in the elevator and luckily we got out of it before we could get stuck.

Downing · 9/10

Location a bit secluded, entrance near public parking

Location a bit secluded, entrance near public parking

Vedpu · 7/10
Martin · 8/10

The breakfast was excellent and the location was perfect

The breakfast was excellent and the location was perfect

We got a handicapped room and it was a little far away from the elevator

Tabitha · 8/10

Everyone was nice and helpful

Everyone was nice and helpful

Tub did not drain, parking too expensive, breakfast too much

Susie · 7/10