Ilha Hostel & Suites

About this hotel

Garden Oasis and Modern Comforts Relaxing Atmosphere : Immerse yourself in the lush garden, unwind in the shared lounge, or enjoy the fresh air on the terrace at Ilha Hostel & Suites. Convenience at Your Fingertips : Benefit from free WiFi throughout the property, a shared kitchen, room service, and luggage storage for a hassle-free stay. Entertainment Options : Have a blast with a friendly game of table tennis during your stay. Ready to experience the perfect blend of tranquility and convenience at Ilha Hostel & Suites? Book now for an unforgettable stay in Ponta Delgada!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Room service
• Heating
• Terrace
• Family rooms
• Garden
• Luggage storage
• Soundproof rooms
• Facilities for disabled guests
• Table tennis
• Non-smoking throughout
• Designated smoking area
• Shared lounge/TV area
• Board games/puzzles
• Special diet menus - on request
• Wheelchair accessible
• Shared kitchen
• Lockers
• Kid-friendly buffet
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:30 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.3

  The reviews consistently praise the cleanliness of the rooms and facilities, although one review mentions a poor breakfast experience affecting perception.

• Service9.7

  Many reviews highlight the friendliness and helpfulness of the staff, contributing to a positive service experience.

• Location9.7

  The location received high marks for being central and close to attractions, though some maintenance issues were noted.

• Room Quality9.5

  Rooms were described as spacious and well-equipped, with positive feedback on their condition.

• Amenities9.3

  Amenities such as kitchen facilities were mentioned positively, with some remarks on the high standard of dorms.

• Value for Money9.4

  The overall value for money is regarded as excellent, especially in context with the high-quality services provided.

• Food and Beverage8.8

  The breakfast quality received mixed reviews; while some found it good, others noted it could be improved.

• Overall Experience9.6

  Overall, the reviews reflect a very positive experience with a few minor drawbacks reported.

Guest reviews

It was a wonderful stay in Ponta Delgada. Everyone was so nice and the hostel very comfy.

It was a wonderful stay in Ponta Delgada. Everyone was so nice and the hostel very comfy.

The property is super located in the city center, close to basically everything (restaurants, sights, bars, port, public transport). It was clean, organized. The staff was super friendly and helpful with all the requests. My room was for 6 people and we had a bathroom for us, so sharing it was totally fine. Bed is comfy, lockers with code for every guest. Lockers also available for those leaving.

The property is super located in the city center, close to basically everything (restaurants, sights, bars, port, public transport). It was clean, organized. The staff was super friendly and helpful with all the requests. My room was for 6 people and we had a bathroom for us, so sharing it was totally fine. Bed is comfy, lockers with code for every guest. Lockers also available for those leaving.

Excellent location, comfortable and good breakfast.

Excellent location, comfortable and good breakfast.

It all looks neat

It all looks neat

Great location. Very nice staff, always tried to answer our requests.

Great location. Very nice staff, always tried to answer our requests.

The breakfast disappointed a lot, didn't even have water, only a juice.

The location and the friendliness of the staff.

The location and the friendliness of the staff.

Musty smell in the bathroom and in my room there was a strange smell in one of the corners. One thing they should change is the breakfast, we stayed 6 days and it was always the same, too repetitive.