Central Location
In Ponta Delgada, Ilha Hostel & Suites sits in a convenient area with a central vibe and proximity to attractions, pairing easy access with a friendly neighborhood feel.
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Ponta Delgada, PT
Ilha Hostel & Suites
Rua Comandante Jaime de Sousa N7-9
Independent hotel · Guest score 9.4/10
About this hotel
Garden Oasis and Modern Comforts Relaxing Atmosphere : Immerse yourself in the lush garden, unwind in the shared lounge, or enjoy the fresh air on the terrace at Ilha Hostel & Suites. Convenience at Your Fingertips : Benefit from free WiFi throughout the property, a shared kitchen, room service, and luggage storage for a hassle-free stay. Entertainment Options : Have a blast with a friendly game of table tennis during your stay. Ready to experience the perfect blend of tranquility and convenience at Ilha Hostel & Suites? Book now for an unforgettable stay in Ponta Delgada!
Highlights
Warm Service
Guests highlight welcoming staff and helpful service, contributing to a comfortable, clean, and relaxed stay in shared and private spaces.
Shared Comforts & Dining
Enjoy a garden setting, a shared kitchen, and a terrace, with room amenities and nightly options that make socializing and meals convenient.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Room service
- Heating
- Terrace
- Family rooms
- Garden
- Luggage storage
- Soundproof rooms
- Facilities for disabled guests
- Table tennis
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Board games/puzzles
- Special diet menus - on request
- Wheelchair accessible
- Shared kitchen
- Lockers
- Kid-friendly buffet
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
The reviews consistently praise the cleanliness of the rooms and facilities, although one review mentions a poor breakfast experience affecting perception.
- Service9.7
Many reviews highlight the friendliness and helpfulness of the staff, contributing to a positive service experience.
- Location9.7
The location received high marks for being central and close to attractions, though some maintenance issues were noted.
- Room Quality9.5
Rooms were described as spacious and well-equipped, with positive feedback on their condition.
- Amenities9.3
Amenities such as kitchen facilities were mentioned positively, with some remarks on the high standard of dorms.
- Value for Money9.4
The overall value for money is regarded as excellent, especially in context with the high-quality services provided.
- Food and Beverage8.8
The breakfast quality received mixed reviews; while some found it good, others noted it could be improved.
- Overall Experience9.6
Overall, the reviews reflect a very positive experience with a few minor drawbacks reported.