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Boston, US
Hilton Boston Back Bay
40 Dalton St
3 stars · Guest score 8/10
About this hotel
Convenient Location near Charles River and Fenway Park Luxurious Amenities for a Comfortable Stay The Hilton Boston Back Bay offers spacious rooms equipped with a flat-screen TV with HBO and video games, a laptop safe box, desk, coffee maker, and an armchair. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay. Dining Options and Services Indulge in casual dining at Forty Dalton for breakfast, grab a coffee at the Starbucks Lobby Café, or pick up snacks at the on-site shop. The hotel also provides a 24-hour gym for fitness enthusiasts and the convenience of the Beantown Trolley stop right in front for easy access to city attractions. Book your stay at Hilton Boston Back Bay for a memorable experience in the heart of Boston!
Facilities
- Parking
- Accessible parking
- Parking garage
All 53 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Wheelchair accessible
- Allergy-free room
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Wine/champagne
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- Delivered food - securely covered
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Accessibility
42.86 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Several mentions of dirty countertops, old TV, and a room that felt dirty.
- Service8.5
Mixed reviews; some good service noted but instances of uncooperative staff mentioned.
- Location10.0
Consistently highlighted as a strong point across multiple reviews.
- Room Quality7.0
Problems with lighting, broken curtains, and mold indicated poor quality.
- Amenities6.5
Limited amenities due to construction and non-functional elevators.
- Value for Money6.5
Comments reflect disappointment in value considering the price paid.
- Food and Beverage9.0
Generally positive feedback on restaurant service, especially praised in one review.
- Overall Experience9.5
Despite several issues, many guests expressed willingness to return, suggesting overall satisfaction.